Brooke Foster
Mount Duneed,VIC
Summary
I am a passionate and hard working individual who enjoys working in a group setting as well as individually. I have a passion for learning new skills as well as using the ones i already know to help guide me through my work experience. i strive to complete tasks handed my way to a high standard. I am able to work efficiently in high pressure situations and problem solve where needed. I take feedback wherever i can and am dedicated to improving myself and my skills daily.
Overview
10
10
years of professional experience
Work History
Instore Team Worker/Shift Runner
Dominos's Pizza
01.2015 - 12.2018
- Strategised with fellow teammates on how best to tackle complex challenges while maintaining focus on collective goals.
- Learned all required tasks quickly to maximize performance.
- Prepared drinks and special treats, and packaged all food items appropriately.
- Accepted money and processed customer payments with high accuracy and efficiency.
- Cleaned front and back areas of restaurant according to strict company standards.
- Developed strong working relationships with teammates based on mutual respect, trust, and effective communication.
- Took phone and face to face orders.
- Ensured shift was running smoothly and efficiently alongside management.
- Assembling pizzas to a high and safe food standard.
Bakery Assistant
PAK'nSAVE
12.2018 - 11.2019
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area regularly and at the end of each shift.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Answered questions and advised customers regarding flavours and selections.
- Monitored expiry dates and used ingredients accordingly.
- Took phone and face to face orders of cakes and breads.
- Re-stocked shelves as needed.
- Closing down of the department.
Front of House
Event Cinemas
11.2019 - 02.2020
- Streamlined front of house operations for improved efficiency and productivity.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Collaborated with front of house staff to ensure seamless service.
- Processed cash and card customer payments.
- Had extensive knowledge of the menu to aid customers in their decisions.
- Took online, phone and face to face bookings of large or small groups.
- Prepared food to a high and safe standard.
- Ensured fridges and cabinets were stocked.
Seasonal Grader/Packer
T&G Global
02.2020 - 09.2020
- Graded fruit based on checklist of quality standards.
- Removed items of inferior grades from production lines and collected for alternate use or disposal.
- Documented inspections, assignments and task completion to comply with company policies.
- Completed on-the-job training to learn correct methods for identifying defects.
- Packed apples to a high standard.
- Maintained a clean and tidy work environment, upholding packhouse hygiene and safety standards.
- Work efficiently in fast-paced environments.
Customer Service Representative
RAL, Mt Ruapehu
09.2020 - 11.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Took face to face and online bookings for ski/snowboarding lessons.
- Communicated with customers on days of bad weather to re-book lessons or issue a refund where necessary.
Seasonal Berry Picker
Gourmet Blueberries
12.2020 - 03.2021
- Contributed to a positive work atmosphere with strong communication, teamwork, and problem-solving abilities.
- Demonstrated adaptability by quickly learning new skills and adjusting to varying weather conditions during harvest season.
- Consistently met or exceeded daily picking targets through diligence and attention to detail in the field.
- Ensured quality control by carefully inspecting berries for ripeness and discarding spoiled ones.
- Collaborated with team members to develop efficient strategies for completing daily picking quotas.
- Enhanced workplace safety by following established guidelines and utilizing protective gear when necessary.
Senior Compounding Technician
Imix, LTD
03.2021 - 07.2024
- Consistently completed assigned tasks within deadlines while adhering to strict quality control standards.
- Enhanced medication effectiveness by accurately weighing and measuring ingredients for custom compound prescriptions.
- Ensured the proper storage of compounded medications according to established guidelines for optimal stability and safety precautions.
- Had effective time management skills to ensure short expiry treatments were sent out on time.
- Followed legal and professional standards, maintaining the best possible compliance with the applicable regulations.
- Assembled patient specific chemotherapy treatments to a high and safe standard.
- Learnt valuable management skills under team leaders.
- Regularly cleaned and sanitised work areas to ensure the area was kept sterile.
- Implemented improved safety procedures to minimise environmental risk.
Education
NCEA Level Two - English, Biology, Drama, Photography, Tourism.
Karamu High School
Hastings, NZ12.2018
NCEA Level One - English, Math, Science, Drama, PE, Food Technology
Karamu High School
Hastings, NZ12.2017
Skills
- Problem-solving skills
- Strong communication in both oral and written language
- Confident in conversation with people in a customer service role
- Effective time management skills
- Inbound and outbound calling abilities
- Money handling skills
- Positive and outgoing individual
- Able to adapt to new environments
Languages
English
Native or Bilingual
Timeline
Senior Compounding Technician
Imix, LTD
03.2021 - 07.2024
Seasonal Berry Picker
Gourmet Blueberries
12.2020 - 03.2021
Customer Service Representative
RAL, Mt Ruapehu
09.2020 - 11.2020
Seasonal Grader/Packer
T&G Global
02.2020 - 09.2020
Front of House
Event Cinemas
11.2019 - 02.2020
Bakery Assistant
PAK'nSAVE
12.2018 - 11.2019
Instore Team Worker/Shift Runner
Dominos's Pizza
01.2015 - 12.2018
NCEA Level Two - English, Biology, Drama, Photography, Tourism.
Karamu High School
NCEA Level One - English, Math, Science, Drama, PE, Food Technology
Karamu High School
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