Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Brooke Martens

Ravenswood,WA

Summary

Experience in providing supports for young people in custody.

Experience in trauma informed care of young people.

Expierence in establishing supports and connecting clients to local organisations.

Expierence with NDIS support plans and funding.

Overview

5
years of professional experience
1
Certification

Work History

Department Of Justice

Youth Custodial Officer
02.2023 - Current

Job overview

  • Ensure safety, security, care and wellbeing of young people in custody.
  • Work with young people in a challenging environment , managing situations by defusing conflict.
  • Positively engage with young people in custody to provide better outcomes.
  • Assist in teaching daily living and life skills.
  • Provide support and assist in connecting other services for young people in custody

Mysupports

Support Coordinator
02.2019 - 01.2022

Job overview

  • Improved client satisfaction by efficiently addressing and resolving support issues.
  • Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
  • Developed tailored support plans for diverse clientele, identifying unique needs and goals.
  • Enhanced team efficiency through facilitating regular meetings, sharing updates, and discussing strategies for improved service delivery.

Education

South Metropolitan TAFE
Mandurah, WA

Certificate III from Health Services Assistance
10.2018

Skills

  • Multitasking Abilities
  • Organization
  • Teamwork and Collaboration
  • Critical Thinking
  • Adaptability
  • Attention to detail

Certification

Current CPR certificate

Drivers licence

Working with children’s card

Timeline

Youth Custodial Officer

Department Of Justice
02.2023 - Current

Support Coordinator

Mysupports
02.2019 - 01.2022

South Metropolitan TAFE

Certificate III from Health Services Assistance

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Brooke Martens