- Volunteer Work
- I participate in a variety of outdoor recreational activities
- Auto Repair/Restoration
- I enjoy helping others and giving back to the community
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Brooke May
Mildura,VIC
Summary
I am a very dedicate Worker skilled in problem-solving, documentation, and relationship building. Proven ability to develop personalized care plans, fostering positive interactions that enhance customers well-being.
Experienced with handling customer interactions and resolving issues promptly. I ensure to utilise my communication and empathy skills to build strong customer relationships. I have an amazing track record of maintaining high customer satisfaction and fostering loyalty.
Overview
4
4
years of professional experience
Work History
Disability Support Worker
Mallee Disability
Beulah, VIC
01.2023 - 12.2023
- Developed personalized care plans in collaboration with multidisciplinary teams to address individual needs.
- Implemented behavior support strategies, fostering positive interactions and reducing challenging behaviors.
- Monitored client progress and reported changes to healthcare professionals for timely interventions.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Apprentice Painter
Arch Project Group
Mildura, VIC
06.2022 - 12.2022
- Prepared surfaces by sanding, patching, and cleaning prior to painting tasks.
- Applied paint using brushes, rollers, and spray equipment to achieve high-quality finishes.
- Assisted in color mixing and matching to meet project specifications and client preferences.
- Maintained tools and equipment for optimal performance and safety compliance during operations.
Cleaner
Murray House Aged Care Facility
Wentworth, NSW
03.2021 - 12.2021
- Ensured cleanliness and sanitation of resident rooms and common areas.
- Managed waste disposal and recycling processes efficiently.
- Collaborated with nursing staff to meet specific hygiene requirements for residents.
- Monitored inventory levels of cleaning supplies and requested restocking as needed.
Retail Worker
Kmart
Mildura, VIC
10.2019 - 06.2021
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained store cleanliness and organization, ensuring compliance with health and safety standards.
- Processed transactions accurately using point-of-sale systems, minimizing errors during checkout.
- Restocked shelves efficiently, optimizing product placement to boost visibility and sales.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
3 - Lash Extensions
Online Courses Australia
Australia 08.2026
High School Diploma -
Merbein P-10 College
Merbein, VIC12.2021
Skills
- Problem-solving
- Relationship building
- Disability awareness
- Documentation skills
- Documentation and reporting
- Incident reports
- Health and safety
- Creative thinking
- Social skills development
- Safety management
- Personal growth support
- Recordkeeping proficiency
- Multicultural sensitivity
- Appointment management
- Youth services
- Time management
- Active listening
- Adaptability and flexibility
- Conflict resolution
- Crisis management
- Cultural awareness
- Resilience and stamina
- First aid and CPR
Accomplishments
I actively work with my parents to take in and foster children
Interests
Timeline
Disability Support Worker
Mallee Disability
01.2023 - 12.2023
Apprentice Painter
Arch Project Group
06.2022 - 12.2022
Cleaner
Murray House Aged Care Facility
03.2021 - 12.2021
Retail Worker
Kmart
10.2019 - 06.2021
3 - Lash Extensions
Online Courses Australia
High School Diploma -
Merbein P-10 College