brooklyn hobden
nowra,nsw
Summary
Highly motivated and meticulous individual with proven ability to maintain a safe and clean environment for patients, as well as assist dentists in all aspects of patient oral care. Skilled in performing preventive and restorative dental treatments, digital x-rays, and lab work. Experienced in dental office software and patient record keeping, with a commitment to excellent customer service. Dependable retail sales professional with experience in high performance environments, processing transactions, handling cash. maintaining customer satisfaction by smoothly resolving customer request, needs and problems. it is my goal to complete my cert 3 in dental assisting as well as looking into cert 3 in early childhood education and always open to new path ways in the job industry Compassionate childcare professional accomplished at developing a positive and nurturing environment for children to learn and grow. Thoroughly knowledgeable in planning activities and providing guidance to help children reach their developmental milestones. Committed to ensuring children are safe, secure and progressing in their development.
Overview
6
6
years of professional experience
Work History
OSHC Educator
Aspire OSHC
03.2024 - Current
ALs Cleaning Service
Alan
01.2023 - Current
DENTAL ASSISTANT
south coast dentist
05.2023 - 01.2024
- Assisted dentists in providing quality dental care to patients, including taking and developing x-rays, charting teeth, preparing materials, and cleaning instruments
- Performed chairside duties such as suctioning, handing instruments, mixing materials, and applying topical anesthetics
- Sterilized and disinfected instruments and treatment rooms
- Maintained a clean work area by sterilizing instruments after each use and disposing of contaminated materials properly
- Took digital X-rays and intraoral photographs
- Set up dental instruments and supplies in alignment with dentist preferences
- Demonstrated excellent customer service skills by greeting patients warmly and responding quickly to their needs
- Made patient reminder calls and followed up on missed appointments
- Scheduled appointments for patients using the office management system software
- Disposed of hazardous waste in accordance with clinic protocols
- Participated in continuing education courses related to current dental practices and procedures.
EDUCATOR
one tree kids crew/ tingara
12.2022 - 05.2023
- Assessed student progress and provided feedback on a regular basis
- Utilized technology effectively in the classroom for instruction purposes
- Collaborated with other educators to develop curriculum standards and objectives
- Planned classroom activities to enable students to work independently, in small groups and in large groups
- Incorporated hands-on activities into lessons to increase student engagement
- Engaged with students individually to meet emotional and physical needs.
SWIM INSTRUCTOR
north nowra swim school
02.2022 - 12.2022
- Provided swimming instruction to students of various ages and ability levels
- Communicated with parents and guardians about student progress and challenges
- Created an enjoyable learning atmosphere that motivated students to reach their goals
- Adapted teaching methods to meet the needs of each student
- Demonstrated proper swimming techniques to individuals, small groups, and large classes
- Educated swimmers about water safety tips, such as never swimming alone or without a lifeguard present
- Attended in-service training and staff meetings as scheduled by supervisor or center leadership.
CUSTOMER SERVICE
kfc
03.2020 - 04.2022
- Greeted customers warmly upon arrival and assisted them with their needs
- Assisted fellow team members with tasks as needed to ensure smooth operations of the store
- Cleaned work area regularly ensuring it was kept neat at all times
- Provided excellent customer service to patrons, responding promptly and courteously to inquiries and requests
- Demonstrated strong communication skills, both verbally and in written form, to effectively communicate with customers
- Performed cash handling duties including deposits, withdrawals and reconciliations.
RETAIL ASSISTANT
kmart
02.2021 - 11.2021
- Demonstrated ability to work both independently and as part of a team in a fast-paced environment
- Operated cash registers to process customer transactions
- Displayed strong organizational skills, ensuring store displays were neat and orderly at all times
- Developed excellent customer service skills, including providing advice on product selection to customers
- Engaged customers in friendly and professional dialogue about product needs.
CUSTOMER SERVICE
central mcdonalds
10.2018 - 03.2020
- Assisted customers with resolving service-related issues
- Interacted with customers to quickly handle escalated queries and complaints
- Maintained customer satisfaction by gathering actionable insights and offering solutions
- Maintained up-to-date knowledge of company products and services, policies, and industry trends.
Skills
- Team Collaboration
- Patient Intake Procedures
- Dental Staff Assistance
- Patient Schedule Management
- Cash Handling
- Personnel Training and Development
- Customer Service
- Time Management
- Verbal and Written Communication
- Customer Assistance
- Available Nights, Weekends and Holidays
- Team Cooperation
- Student Interaction
- Child Development
- Group Assistance
- Safety Training
- Pool Operations
- Customer Satisfaction
- 3 months management experience
Timeline
OSHC Educator
Aspire OSHC
03.2024 - Current
DENTAL ASSISTANT
south coast dentist
05.2023 - 01.2024
ALs Cleaning Service
Alan
01.2023 - Current
EDUCATOR
one tree kids crew/ tingara
12.2022 - 05.2023
SWIM INSTRUCTOR
north nowra swim school
02.2022 - 12.2022
RETAIL ASSISTANT
kmart
02.2021 - 11.2021
CUSTOMER SERVICE
kfc
03.2020 - 04.2022
CUSTOMER SERVICE
central mcdonalds
10.2018 - 03.2020