Brooklyn Lye
Pacific Pines,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Wait Staff Member
CollicI – Italian Café
London
- I was able to interact with customers from many different cultures
- I was also able to use my RSA to serve alcoholic drinks
- I improved and developed further my table service skills and advanced my knowledge in the service industry.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Served food and beverages promptly with focused attention to customer needs.
Hotel Waiter
Imperial Hotel & Restaurant
10.2023 - 06.2024
- Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Handled high-pressure situations during peak hours while maintaining professional demeanour and prioritizing guest needs.
- Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, and processing payments, resulting in efficient service and minimal delays for guests.
Housekeeper
Reef View House Keeping
Hamilton Island, QLD
08.2022 - 01.2023
- Reef View is one of the biggest hotels on Hamilton Island, I worked as a housekeeper meeting and exceeding both the hotels and guest's expectations
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
Barista
Jamaica Blue
04.2022 - 08.2022
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
Crew Member
Hope Island McDonald's
10.2018 - 08.2022
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
- Collaborated with team members to achieve daily goals, maintaining excellent communication and teamwork.
- Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
- Improved customer satisfaction by providing efficient and friendly service during peak hours.
- Worked front counter, drive-thru and other areas.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
Education
High School Diploma -
DIPLOMA IN BUISNESS
Helensvale, QLD10.2021
Cert 2 in Retail Cosmetics
Helensvale State High School
Helensvale, QLD01.2021
Helensvale State Primary School
01.2015
Skills
- Strong multitasking
- Efficient organization
- POS System Operation
- Professional Appearance
- Food safety understanding
- Customer Service
- Work Ethic and Integrity
- Friendly and outgoing
Attributions
- Outstanding Organization skills
- Time management
- Eye for detail
- Hard working and dedicated.
- Good at multi-tasking
- Good team member and work well as an individual
- Strong work ethic
- Waiting tables
- Customer service
Personal Information
Date of Birth: 02/02/04
References
Available on request
Timeline
Hotel Waiter
Imperial Hotel & Restaurant
10.2023 - 06.2024
Housekeeper
Reef View House Keeping
08.2022 - 01.2023
Barista
Jamaica Blue
04.2022 - 08.2022
Crew Member
Hope Island McDonald's
10.2018 - 08.2022
Wait Staff Member
CollicI – Italian Café
High School Diploma -
DIPLOMA IN BUISNESS
Cert 2 in Retail Cosmetics
Helensvale State High School
Helensvale State Primary School