Bugs Baschera
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
6
6
years of professional experience
Work History
Casual Retail Assistant
Wheel & Barrow
05.2018 - 05.2023
- Managed efficient cash register operations.
- Managed cash register after end of shift to balance and record accurate transactions.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Waitress
Mister Bianco and Massi
01.2021 - 10.2021
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Answered customers' questions, recommended items, and recorded order information.
- Implemented effective strategies for upselling higher-priced wines, contributing to increased revenue growth.
Barista and Waiter
Rumour Has It - Legacy Hospitality
- Operated espresso machines and commercial coffee brewers to create beverages.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
- Used POS system to accurately enter orders and process payments.
- Explained beverage preparation and offered samples to help customers choose ideal items.
Private Contractor/Freelance Director
Self Employed
01.2020 - Current
- Participated in rigorous rehearsal schedules, ensuring smooth transitions between scenes and a polished final product.
- Mentored aspiring actors and provided constructive feedback, fostering strong performance skills for future roles.
Vocal Coach Private Contractor
The House of Voice
04.2023 - 07.2023
Waitress
The Bean Thief
02.2018 - 12.2018
Barista/Waitress
Ferguson Plarre Bakehouse Balwyn
09.2017 - 02.2018
Education
Bachelor of Arts - Victorian College of the Arts
University of Melbourne
Melbourne, VIC01.2020
Skills
- Front of House Operations; coffee, wine
- POS System Operation
- Outgoing, Caring and Team-Oriented
- Inventory Management
Timeline
Vocal Coach Private Contractor
The House of Voice
04.2023 - 07.2023
Waitress
Mister Bianco and Massi
01.2021 - 10.2021
Private Contractor/Freelance Director
Self Employed
01.2020 - Current
Casual Retail Assistant
Wheel & Barrow
05.2018 - 05.2023
Waitress
The Bean Thief
02.2018 - 12.2018
Barista/Waitress
Ferguson Plarre Bakehouse Balwyn
09.2017 - 02.2018
Barista and Waiter
Rumour Has It - Legacy Hospitality
Bachelor of Arts - Victorian College of the Arts
University of Melbourne
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