Natalie Jeffries
Seaford Rise
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Casual Retail Assistant
Ally Fashion
03.2024 - Current
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Boosted store sales by effectively promoting current promotions and upcoming events to customers.
- Maintained a visually appealing store environment with regular merchandise restocking and displays updates.
- Developed strong product knowledge through regular training sessions and self-directed research to better assist customers in their purchasing decisions.
- Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring seamless shopping experiences.
VOLUNTEER
TOWN SQUARE CAFE
08.2022 - Current
- Handled and prepared food in accordance with sanitary regulations
- Helped in the preparation of salads and desserts
- Taking customer orders
- Operated cash register and processed payments made with debit cards
- Cleared and wiped tables ready for next customers
- Prepared milkshakes, tea and coffee
- Taking food and drinks to tables.
CASUAL RETAIL ASSISTANT
THE REJECT SHOP
09.2023 - 03.2024
- Maintained knowledge of current sale discounts and promotions
- Interacted with customers in a friendly, welcoming manner
- Followed all company policies and procedures
- Ensure shelves are fully stocked and products are correctly ticketed
- Maintained outstanding store condition and visual merchandising standards
- Contributed to store cleanliness and appearance by performing daily cleaning tasks and ensuring a safe environment for customers and employees.
FOOD AND BEVERAGE ATTENDANT
ZARELLLI'S CAFE RISTORANTE
04.2023 - 07.2023
- Opening the Cafe
- Taking customer orders using POS system
- Operated cash register and processed payments made with debit cards
- Prepared milkshakes, tea, coffee and iced drinks
- Food and beverage running
- Bagged up online and takeaway orders
- Maintained a safe, clean and professional workspace and dining area at all times
- Assisted customers with any concerns which may have arisen, from coffee mistakes to food orders
- Rotated and restocked display cabinets.
Education
Responsible Service of Alcohol (RSA) -
Noarlunga Tafe
2023
Certificate II Hospitality -
Noarlunga Tafe
2023
Tafe Certificate III Make-Up -
Noarlunga
2022
Certificate III Companion Animal Services -
Gilles Plains Tafe
2018
SACE -
Para Hills High School
2017
Skills
- Able to groom and bathe companion animals
- Ability to use own initiative
- Strong problem-solving skills
- Punctual and Motivated
- Computer skills in Microsoft Word ~ Microsoft Excel ~ Microsoft PowerPoint ~ Adobe Photoshop ~ Adobe Illustrator
- Honest and Reliable: Strong morals and ethics to ensure honesty, reliability and ability to undertake tasks responsibly
- Effective Communication Skills
- Flexible: Understanding of need to remain flexible to support last-minute demands and changes
- Friendly customer service
- Coffee brewing and extraction
- Operating POS system
References
- Cathy Charlton, Café Manager, Town Square Café, 0431 263 776
- Ashleigh McGrice, Manager, The Reject Shop, (08) 8377 1865
- Anthony Carter, Fitness Instructor, 0432 196 494
Timeline
Casual Retail Assistant
Ally Fashion
03.2024 - Current
CASUAL RETAIL ASSISTANT
THE REJECT SHOP
09.2023 - 03.2024
FOOD AND BEVERAGE ATTENDANT
ZARELLLI'S CAFE RISTORANTE
04.2023 - 07.2023
VOLUNTEER
TOWN SQUARE CAFE
08.2022 - Current
Responsible Service of Alcohol (RSA) -
Noarlunga Tafe
Certificate II Hospitality -
Noarlunga Tafe
Tafe Certificate III Make-Up -
Noarlunga
Certificate III Companion Animal Services -
Gilles Plains Tafe
SACE -
Para Hills High School
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