Dependable cafe manager known for excellent communication and collaboration skills. Experienced in managing daily operations and ensuring exceptional customer service, maintaining cleanliness and ready to make a significant impact in the hospitality industry.
Overview
3
3
years of professional experience
Work History
Cafe Manager
Pretty's Place Coffee and Friends
Ocean Grove, VIC
01.2024 - Current
Managed daily operations of the cafe.
Responsible for hiring and training new staff, scheduling weekly rosters and appointing daily tasks and goals.
Took inventory of supplies and equipment and placed new orders to maintain stock levels.
Ensured all work areas were kept clean and hygienic according to health regulations.
Worked towards delivering exceptional customer service.
End of day financial balancing to ensure accuracy daily.
Barista
Pretty's Place Coffee and Friends
Ocean Grove, VIC
10.2023 - Current
Prepared high quality coffee as per customers preference and delivered promtly.
Maintained cleanliness and organization of the coffee shop environment.
Trained staff who had the willingness to make coffee.
Managed inventory levels and restocked supplies as needed.
Wait Staff Member
Pretty's Place Coffee and Friends
Ocean Grove, VIC
03.2023 - 10.2023
Provided friendly and efficient service to customers in a busy cafe.
Ensure that tables are cleaned and resetted after every use.
Assisted customers with menu selections.
Handled cash transactions accurately while following company procedures.