Cadence Church
Geelong,VIC
Summary
I am an 18-year-old who recently graduated in 2023 from Saint Ignatius College Geelong. I believe myself to be organised, hard working, dedicated and willing to learn. I enjoy being within a working environment, I have multiple years experience in customer service and just enjoy being around people.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress Trainee
Buckley's
Geelong, VIC
11.2024 - Current
- Maintained a professional attitude while working in a fast-paced environment.
- Completed assigned tasks within designated timeframes.
- Observed other wait staff members' techniques to learn best practices for providing exceptional customer service.
- Cleaned tables and chairs to prepare dining area for next customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
Sales Assistant
Bakers Delight
Drysdale, VIC
12.2023 - Current
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Informed customers about current promotions and discounts.
- Assisted customers with returns, exchanges and refunds.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Maintained cleanliness of the sales floor area at all times.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
Swimming Instructor
Leopold Swim School
Leopold, VIC
11.2022 - 07.2024
- Instructed swimmers of all ages on proper technique, stroke development and water safety.
- Demonstrated swimming skills to students while providing corrective feedback.
- Maintained a safe and enjoyable learning environment for students.
- Developed relationships with students, encouraging them to reach their goals.
- Participated in continuing education courses related to aquatics instruction.
- Recognized danger and reacted calmly to mitigate risk.
Front of House Employee
O'brien Group
Geelong, VIC
03.2021 - 05.2024
- Greeted customers and provided friendly customer service.
- Communicated orders to kitchen staff in an accurate and timely fashion.
- Checked food quality regularly before serving it to customers.
- Resolved any customer complaints or issues promptly with professionalism.
- Adhered to all health code regulations when handling food items or beverages.
Education
Certificate 3 - Pathology Collection
The Gordon TAFE
Geelong, VIC11-2024
Certificate 3 - Allied Health Assistance
The Gordon TAFE
Geelong, VIC10-2023
Skills
- Customer service
- Attention to detail
- Team collaboration
- Complaint resolution
- Team support and assistance
- Cash register operation
- Goal oriented
- CPR certified
Certification
- CPR certified 17/06/2024
- First Aid Certified 25/07/2024
- Working With Children Check, Valid until 14/08/2028
- Police Check 11/09/2024
References
References available upon request.
Timeline
Waitress Trainee
Buckley's
11.2024 - Current
Sales Assistant
Bakers Delight
12.2023 - Current
Swimming Instructor
Leopold Swim School
11.2022 - 07.2024
Front of House Employee
O'brien Group
03.2021 - 05.2024
Certificate 3 - Pathology Collection
The Gordon TAFE
Certificate 3 - Allied Health Assistance
The Gordon TAFE
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