Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Caitlin Eggins

Armidale,Australia

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Accustomed to busy and fast-paced environments, working both in a team and independently. Professional Assistant Store Manager with leadership experience and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.

Overview

4
4
years of professional experience

Work History

Assistant Store Manager

Reddy Express
Armidale, NSW
05.2024 - Current
  • Supervised cash handling processes to ensure accuracy of transactions.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Provided exceptional customer service to ensure customer satisfaction.

Legal Administrative Assistant

Gibson Governance
03.2023 - 01.2024
  • Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
  • Reviewed wide-ranging agreements and highlighted the obligations of the company.
  • Organized documents to manage paper and electronic filing systems of clients.

Crew Coach

McDonald's
Grafton
07.2021 - 11.2023
  • Worked front counter, drive-thru and cafe.
  • Prepared cafe beverages and food items for customers in a timely manner.
  • Took orders, prepared meals, and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided coaching and mentoring to employees.
  • Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management

Education

High School Certificate -

South Grafton High School
South Grafton, NSW
09.2023

Skills

  • Coaching and Mentoring
  • Team Leadership
  • Delegating Work
  • Workplace Safety
  • Restaurant Standards
  • Customer Service
  • POS systems operations
  • Working under pressure

References

References available upon request.

Timeline

Assistant Store Manager

Reddy Express
05.2024 - Current

Legal Administrative Assistant

Gibson Governance
03.2023 - 01.2024

Crew Coach

McDonald's
07.2021 - 11.2023

High School Certificate -

South Grafton High School

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