Caitlin-rose Andrew

While working with the temple we were awarded PBS Salon of the year 2023 and 2024 aswell as image stockist of the year for 2023 and 2024 .

• Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results
• Having the knowledge and training to perform a wide range of Medi spa treatments using the latest machines and technology such as . Oxygeneo , hifu , fat freezing , divine pro , co-ax , laser hair removal , microhydralift , visia face consult and lysiwave .
• Working alongside medi spa solutions and PBS Solutions . medi spa has given me the oppurtunity to give my clients the best reults that i can achieve with their skin.
• Retailing all Image skincare , Pure fiji , Germaine De Capicini and hydropeptide .

• Helped customers feel relaxed and comfortable through conversation and personal relatability.
• Contributed significantly towards boosting the salon's reputation by consistently receiving positive feedback from clients on provided services.
• Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
• Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
• Met sales goals, supporting organizational health through consistent and reliable service.

• 450 hours work experience in academy day spa
• Customer service and sales experience
• Strong treatment planning experience
• Liaising with clients through phone and face to face communications
• Experience in client management system (Kitomba)
• Trained in business operations and policy development
• Experience in leading teams and managing treatment services through work placement as student spa manager
• Able to facilitate support and training to assist team members
• Complying with legislative requirements across all areas of practice within the beauty industry
• Although completing 450 hours of beauty treatments on clients in the student spa was not employment, I have gained valuable experience in all aspects of working in a spa and this could be compared to actual industry work
• In this position my duties included:
• Performing all beauty treatments including Microdermabrasion, Specialised Facials, Hot stone massage, Indian head massage on paying clients
• Recommending treatment plans to suit client's individual needs/concerns
• Recommending correct products to suit client's individual needs/concerns
• Retailing products to match treatment plan to ensure best results for clients concerns

• Full time Apprentice Hairdresser - Meadowbank TAFE
• Stock take, cleaning and maintaining hygiene in workplace
• Sales & reception
• Customer service - hair colours, bleaching & hair styling
• Current product knowledge of a range of on the market hair products and services
• Reference: Donna Williams - 0412 065 771