Caitlyn Piggott
Gold Coast,QLD
Summary
I am seeking an administrative position where my organizational skills and computer proficiency will be well utilized. I am an energetic and hard working individual with a strong desire to succeed, detail-orientated and professional in both performance and presentation. I also have a proven ability to plan and complete multiple tasks within deadlines, and to learn new tasks quickly and communicate effectively at all levels. I am positive that I will be an asset to the team and hope to hear from you soon.
Overview
11
11
years of professional experience
Work History
Administration Assistant
Little Scholars School of Early Learning
02.2024 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed sensitive situations involving confidential information with discretion and professionalism.
- Efficiently handled phone calls, emails, and inquiries from both prospective and current families.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence.
- Managed multiple tasks and met time-sensitive deadlines.
- Followed policies, procedures and instructions relevant to work being undertaken.
Administration Assistant
Gold Coast Tow Trucks Light and Heavy
11.2020 - 01.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Manage general office responsibilities in busy office environment
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments.
- Assist customers in often difficult situations- after motor vehicle accidents.
- Generate reports and reconcile accounts and Eftpos
- Accounts Receivable/Payable.
- Tender co-ordination and Quote Procurement.
- Stock and Inventory co-ordination.
- Complaints Resolution.
Ozzie Electrical and Solar
06.2017 - 04.2020
- Organized materials and tools in to maintain clean and neat work areas.
- Collaborated closely with other trades on construction sites, fostering a positive working environment for efficient project completion.
- Improved project efficiency through effective communication with team members and supervisors regarding tasks and responsibilities.
- Supported timely project completions through effective time management skills, prioritizing tasks according to deadlines set forth by supervisors.
STORE SUPERVISOR
Famous Footwear
05.2016 - 01.2017
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
SUPERVISOR
Arundel Tavern
12.2013 - 05.2016
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
Education
Certificate III - Electrotechnology - 3rd Year
TAFE
QLD04-2020
Certificate III - Children's Services
Cairns Training Academy
01.2014
Skills
Reliable and Punctual
Attention to Detail
Computer Proficiency
Data Entry and Database Software
Positive Attitude and Energetic
Personal Initiative
Multitasking and Prioritisation
Multi-Line Phone Systems
Claims Handling
Spreadsheet Tracking
Office Supply Management
Customer Complaint Resolution
Documentation and Reporting
Payment Processing
Timeline
Administration Assistant
Little Scholars School of Early Learning
02.2024 - Current
Administration Assistant
Gold Coast Tow Trucks Light and Heavy
11.2020 - 01.2024
Ozzie Electrical and Solar
06.2017 - 04.2020
STORE SUPERVISOR
Famous Footwear
05.2016 - 01.2017
SUPERVISOR
Arundel Tavern
12.2013 - 05.2016
Certificate III - Electrotechnology - 3rd Year
TAFE
Certificate III - Children's Services
Cairns Training Academy
Similar Profiles
Brooklyn GriffithsBrooklyn Griffiths
Childcare Educator at Little Scholars School Of Early Learning Deception BayChildcare Educator at Little Scholars School Of Early Learning Deception Bay
Tjana BurrettTjana Burrett
Early Childhood Educator at Little Scholars School Of Early LearningEarly Childhood Educator at Little Scholars School Of Early Learning
Ben SimpsonBen Simpson
Administration Assistant at Little Scholars School Of Early Learning George StAdministration Assistant at Little Scholars School Of Early Learning George St