Caleb Turpin Dawson
Summary
4+ years experience within the customer service and hospitality industries. A demonstrated ability to communicate effectively with customers, supervisors, managers and co-workers.
A proactive, can do attitude with a strong work ethic and a demonstrated ability to work effectively, independently and with others. Enthusiastic and eager to contribute to team success through hard work, attention to detail and organisational skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Assistant
Coles Supermarket
11.2021 - 03.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Volunteer Firefighter - Work Placement
NSW Rural Fire Service
11.2022 - 12.2022
- Assisted getting the vehicles ready to go on call outs.
- Cleaning, sanitizing and organising the station.
- General support to the volunteers.
Cook
McDonald's
02.2021 - 11.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Bakery Assistant
Watsons Kitchen Bakery
08.2019 - 03.2020
- Washed dishes and sanitized prep area at end of each shift.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Restocking drink fridge.
Education
Currently in Year 12
Narrabri High School
Narrabri, NSW10.2024
Skills
- Customer Assistance
- Multitasking
- Time Management
- POS System Operation
- Flexible schedule availability
- Cash Handling
- Reliable and Responsible
- Positive Customer Engagement
- Store maintenance know-how
Certification
- HLTAID011 - Provide First Aid
- CPCCWHS1001 - White Card Certificate
- FSKDIG002 - Use Digital Technology For Routine And Simple Work Place Tasks
- FSKLRG006 - Participate In Work Placement
- FSKLRG008 - Use Short And Simple Strategies Work Related Learning
- FSKOCM003 - Participate In Familiar Spoken Interactions At Work
- HLTAID009 - Provide Cardiopulmonary Resuscitation
- HLTAID010 - Provide Basic Emergency Life Support (including defibrillation)
References
- Professional - Dylan Wales 0466 146 933
- Personal - Steven Dawson 0457 685 500
Timeline
Volunteer Firefighter - Work Placement
NSW Rural Fire Service
11.2022 - 12.2022
Retail Assistant
Coles Supermarket
11.2021 - 03.2024
Cook
McDonald's
02.2021 - 11.2021
Bakery Assistant
Watsons Kitchen Bakery
08.2019 - 03.2020
Currently in Year 12
Narrabri High School
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