Summary
Overview
Work History
Education
Skills
Audio Enginering
Timeline
Generic

Callum Robinson

Yeronga,QLD

Summary

Proven ability to enhance customer experience and streamline workplace processes, demonstrated during tenure at Cellarbrations and Moco. Excelled in vehicle operation and customer service, ensuring timely deliveries and positive customer interactions. Skilled in POS systems and stock replenishment, contributing to a significant improvement in stock management efficiency.

Overview

4
4
years of professional experience

Work History

Shop Assistant

Cellarbrations
09.2023 - Current
  • Primary focus on customer service, providing recommendations and assistance across 4 bottleshops in the franchise.
  • Assist with managing, ordering, receiving and merchandising stock.
  • Daily book keeping, balancing registers and regular stocktakes.
  • Assist with training new employees on behalf od management

Delivery Driver

Moco Food Services
08.2022 - 09.2023
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.

Shop Assistant

Liquor Legends
10.2020 - 08.2022

This is the same employer I am currently with, under a different franchise title. Work duties as described at Cellarbrations.

Education

High School Diploma -

Robina State High School
Robina, QLD
11.2013

Skills

  • POS Systems
  • Stock replenishment
  • Inventory Control
  • Product Knowledge
  • Hand-Eye Coordination
  • Safety Procedures
  • Relationship Building
  • Vehicle operation
  • Store maintenance
  • Quality Assurance
  • Payment Collection
  • Commercial driving

Audio Enginering

In my recreational time, I play in a local band, signed to a USA record label. We go on tour once or twice per year.

I also run a purpose-built recording studio where I produce local bands. Through producing local talent and managing my own band, I have honed my expertise in problem solving, active listening, professional communication and nurturing business relationships. Additionally, with touring under my belt, I'm a confident and safe driver, with up to 10 passengers, tens of thousands of dollars worth of equipment and trailer attachments on motorways and in busy metro areas. 

Timeline

Shop Assistant

Cellarbrations
09.2023 - Current

Delivery Driver

Moco Food Services
08.2022 - 09.2023

Shop Assistant

Liquor Legends
10.2020 - 08.2022

High School Diploma -

Robina State High School
Callum Robinson