Summary
Overview
Work History
Education
Skills
References
Timeline
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Cameron Mitris

South Morang,VIC

Summary

Results-driven professional with a proven track record in event coordination, hospitality management, and sales consulting. Adept at team collaboration, effective communication, and meticulous attention to detail, I bring a wealth of experience in aligning projects with organisational goals and ensuring successful outcomes.

Overview

7
7
years of professional experience

Work History

Events Coordinator

Monsalvat
01.2023 - Current
  • Align events and functions with Monsalvat's goals and vision
  • Manage day-to-day operations and activities for an excellent customer experience
  • Implement sales, administrative, contractual, finance, HR, production, and risk management systems
  • Ensure timely invoicing procedures and conduct events with integrity and good governance
  • Identify market segments, design channel management systems, and monitor seasonal patterns
  • Develop monitoring and reporting systems and market intelligence and performance comparisons
  • Personally manage client relationships, ensure high-quality customer service and establish key partnerships
  • Assist in marketing, social media, and management of successful functions in a historic estate
  • Coordinate venue hires from quoting to event planning and oversee client and contractor activity
  • Manage a pool of casual events staff, including hiring, rostering, and training

Restaurant Supervisor

Biggie Smalls
01.2022 - 01.2023
  • Coordinated team members with focus on productivity, efficiency, and enhancing customer experience
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste

Sales Consultant

With Vogue Interiors
01.2022 - 01.2022
  • Used consultative sales approach to understand customer needs and recommend relevant offerings
  • Applied knowledge of the market and full range of innovative and unique products to meet customer needs, expanding the company's customer base
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
  • Followed up with existing customers to provide additional support and address concerns
  • Collaborating with suppliers for on-site demonstrations for the client

Venue Supervisor

Farm Vigano Restaurant
01.2020 - 01.2022
  • Supervised events to a high level of client satisfaction from start to finish - weddings, corporate events, birthdays and christenings
  • Managing front of house operations, securing booking reservations via phone, and in person
  • High turnover of allocated seating times and events whilst maintaining positive guest satisfaction
  • Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps
  • Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking
  • Restored customer loyalty by resolving complaints with workers, activities or services rendered
  • Maintained accurate notes of changes and requests for each event and ascertained allocation
  • Assigned work to staff, set schedules, motivated strong performance in key areas and aiding in creating a positive work environment
  • Worked flexible hours; nights, weekends, and holiday shifts

Solutions Consultant

DIB Audio Visual
01.2019 - 01.2020
  • Managing multiple client accounts at once; new and existing clientele, able to prioritize and respond to client tickets in an efficient and professional manner
  • Support project facilitation through efficient note taking, asking pointed questions, and assisting with follow up
  • Identifying sales leads and key prospects
  • AV Recommendations catering to client's requirements and desires
  • Collaborating with suppliers for on-site demonstration for the client

Sales Representative (Graduate Program)

Middendrorp Electric
01.2017 - 01.2019
  • Building a strong and lasting rapport with contractors and key accounts
  • Strengthening relationships between suppliers and end users
  • Meeting continuous customer expectations in expediting lead time and ordering processes
  • Increasing sales and GP margins for the branch
  • Transforming low spend accounts from $500 a month to $5000 via customer value add

Education

Hygienic Practices for Food Safety -

01.2022

RSA Certificate -

01.2021

Hirebox International - Patrick Valtin Sales Success -

01.2019

RMIT University: Bachelor of Business: International Business -

01.2016

Skills

  • Team Building
  • High levels of Communication
  • Time Management
  • Goal-oriented with the ability to meet team and personal goals
  • Attention to Detail
  • Excellent Phone Manner
  • Front-of-House Operations
  • Proficient in Microsoft Office programs (Word, Outlook, Excel)
  • Event Coordination and Management
  • Sales and Marketing Strategies
  • Customer Relationship Management
  • Safety Policies and Procedures Implementation
  • Staff Supervision, Rostering and Training
  • Client Account Management
  • Sales Lead Identification
  • Consultative Sales Approach
  • Relationship Building with Contractors and Key Accounts

References

Available upon request

Timeline

Events Coordinator

Monsalvat
01.2023 - Current

Restaurant Supervisor

Biggie Smalls
01.2022 - 01.2023

Sales Consultant

With Vogue Interiors
01.2022 - 01.2022

Venue Supervisor

Farm Vigano Restaurant
01.2020 - 01.2022

Solutions Consultant

DIB Audio Visual
01.2019 - 01.2020

Sales Representative (Graduate Program)

Middendrorp Electric
01.2017 - 01.2019

Hygienic Practices for Food Safety -

RSA Certificate -

Hirebox International - Patrick Valtin Sales Success -

RMIT University: Bachelor of Business: International Business -

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