Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

Camila M. B. C. Bernardes

Adelaide / Royal Park,SA

Summary

Enthusiastic, energetic and happy service administrator with 4 years of experience, working in diverse environments. Focused on engaging with children, educators and families to provide support, exceptional customer service and contribution to exceeding results. Committed to giving a voice to all children to constantly improve their performance and happiness.
Ambitious for professional success, building strong and effective bonds of inspired educators and support staff.
With deep love and concern for the well-being of children, I bring all the necessary qualities.

Overview

7
7
years of professional experience

Work History

Service Administrator

We Talent
08.2022 - Current
  • Developing lasting relationships with customers, which helps to bring in additional business opportunities and understanding costumer's needs.
  • Coordinating office events and online meetings for staff and clients.
  • Created organized filing system to manage department documents.
  • Social Media management.
  • Created and maintained databases to track and record customer data.
  • Performing research to collect and record profile data.
  • Managing phone and email correspondence and handling incoming and outgoing e-mails.

Service Administrator

Blue Whale School
06.2020 - 07.2023
  • Reported directly to the Principal and Coordinators, responsible for carrying out procedures related to school routine.
  • Students and Parents customer service, looked for solutions to their needs; informed school registration deadlines;
  • Organized and updated document certificates from students and institutions in databases, such as student reports and records; medical certificates; internal and external communications; requirements;
    certificates and school transcripts.
  • Directed and/or accompanied service providers or family members through internal areas of the school.
  • Completed monthly payroll for twenty two employees.
  • Responsible for requesting the necessary materials for organizing and decorating school events.

Assistant Administrator

Lawyers Association
01.2020 - 06.2020
  • Responsible for writing emails, developing texts, spreadsheets and slide presentations
  • Performed routine clerical tasks by scanning, filing and copying documents.
  • Arranged conference rooms and facilities to prepare for meetings.
  • Digital domain such as MS Word, Excel, PowerPoint, LibreOffice or iWork and social media management.

Babysitter

Daniella De Canha
01.2017 - 12.2019
  • Promoted language development skills through reading and daily activity in Portuguese and English.
  • Transported children to and from school, medical appointments and extra-curricular activities.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Guided school homework and read bedtime stories to support development.

Education

Advanced Diploma - Hospitality

Australian Professional Skills APSI
Perth, WA
02.2016

Bachelor of Arts - Bachelor in Tourism / Business

University Paulista UNIP
Campinas - Brazil
12.2012

Skills

  • Positive attitude and sympathy
  • Time management
  • Team work, interpersonal skills
  • Customer service
  • Resilience
  • Communication
  • Microsoft Word, PowerPoint, and Excel
  • Typing - speed and accuracy

Referees

  • Debora Campri - We Talent Supervisor - 423 066 458 - debora@wetalent.com.au
  • Daniella de Canha - Mum - Babysitting job - 410 191 818
  • Gabriela Bueno – Friend – 478 576 850


Timeline

Service Administrator

We Talent
08.2022 - Current

Service Administrator

Blue Whale School
06.2020 - 07.2023

Assistant Administrator

Lawyers Association
01.2020 - 06.2020

Babysitter

Daniella De Canha
01.2017 - 12.2019

Advanced Diploma - Hospitality

Australian Professional Skills APSI

Bachelor of Arts - Bachelor in Tourism / Business

University Paulista UNIP

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Camila M. B. C. Bernardes