Camryn L. Stewart
Millbank,QLD
Summary
Accomplished in enhancing customer experiences through tailored solutions and effective conflict management, consistently fostering positive interactions and rapport with varied customer demographics.
Overview
12
12
years of professional experience
Work History
Yes Optus Bundaberg
Optus
Bundaberg , QLD
05.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Engaged customers by providing product knowledge and tailored recommendations.
- Collaborated with team members to maintain a clean and welcoming store environment.
- Handled customer inquiries and resolved issues to ensure satisfaction and loyalty.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Team Member
Woolworths
01.2021 - 12.2023
- Working cooperatively in an engaging and productive team environment.
- Abiding by company policies and procedures in relation to Occupational Health and Safety (OH&S) and Food Safety to ensure a safe working environment for customers, team members and contractors.
- Give every customer immediate and undivided attention.
- Ensure a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating, and removing out-of-date products.
- Collecting and pushing of trolleys.
- Completing cleaning tasks following a daily task schedule.
- Helping our customers in store with answering questions or providing directions.
- Being the go-to member for other staff, assisting with arising issues, complaints, general enquiries, scanning issues and any other concerns that is a simple fix.
- A reliable team member working on a rotating fortnightly roster, available for different shifts.
- Regularly manage conflict from customers.
- Engaging with customers with a variety of backgrounds, languages, abilities.
- Extensive conflict resolution experience in the workplace.
Team Member
Mcdonalds
Bundaberg, QLD
01.2014 - 01.2018
- Excellent customer service.
- Preparing meals in a timely manner.
- Handle a variety of customers from different backgrounds, conflict resolution.
- Food preparation.
- Cleaning duties at end of shift.
Education
Certificate II -
Skills for Work and Vocational Pathways
01.2018
Certificate I & II -
Retail
01.2016
Year 12 Certificate -
Skills
- Positive attitude
- Effective communication skills
- Customer service skills
- Stakeholder communication skills
- relationship building
- Data entry
- Documentation recording
- Call answering
- Ability to follow standards and protocols
- Deadline management
- Teamwork
- Independence
- Organizational skills
- Time management skills
Timeline
Yes Optus Bundaberg
Optus
05.2024 - Current
Team Member
Woolworths
01.2021 - 12.2023
Team Member
Mcdonalds
01.2014 - 01.2018
Certificate II -
Skills for Work and Vocational Pathways
Certificate I & II -
Retail