Carly Allman
Fingal Bay,NSW
Summary
Dynamic professional with proven expertise in customer service and conflict resolution, utilised at Two Bobs Bakery and Nelson Bay Golf Club. Excelled in high-volume environments, showcasing strong multitasking abilities and a team player attitude. Holds certifications including a First Aid Certificate and RSA & RCG. Demonstrates exceptional communication skills and a ability to work well within a team environment.
Overview
5
5
years of professional experience
Work History
Bartender
Nelson Bay Gold Club
08.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties and setting up for incoming shifts.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Gained experience in de-escalation and conflict resolution, managing challenging situations with professionalism and calm demeanour.
- Worked collaboratively with other staff to maintain a safe and enjoyable environment, strengthening team coordination skills.
Barista
Two Bobs Bakery
11.2019 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly attitude and promptly addressing their needs.
- Supervised shifts, trained new staff in customer service and barista skills, and coordinated behind-the-scenes operations to support efficient service.
- Maintained regular and consistent attendance and punctuality.
- Pleasantly interacted with customers during busy periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled opening and closing duties, inventory checks, and cash management with minimal supervision, demonstrating reliability and trustworthiness.
- Developed strong multitasking and time management skills by managing high volumes and meeting customer demands efficiently.
Education
Bachelor of Science - Paramedicine
Charles Sturt University
Bathurst, NSW10-2026
Skills
- Hold a current First Aid Certificate
- Hold a current RSA & RCG certificate
- Strong multitasking skills
- Highly reliable
- Works well within a team environment
- Clear and effective communication
Timeline
Bartender
Nelson Bay Gold Club
08.2023 - Current
Barista
Two Bobs Bakery
11.2019 - Current
Bachelor of Science - Paramedicine
Charles Sturt University
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