With over 15 years experience working within the community service sector, I have a solid background of coordinating supports while also delivering them front line. My passion is supporting people to live the life they wish for, recognising individual potential and overcoming barriers faced.
Overview
12
12
years of professional experience
Work History
Local Area Coordinator
Carers Qld
01.2020 - Current
Key link and front line contact between the NDIA and the community, delivering the NDIS Local Area Coordinator Partner In The Community program.
Working with individuals and families to develop participant NDIS plans by identifying strengths, goals and needs through a person-centred approach.
Implementing and monitoring participant NDIS plans to increase utilisation and connection to relevant supports.
Building capacity and awareness with local connections through mainstream and community supports.
Maintaining up-to-date knowledge of relevant legislation, policies, and best practices in the field of disability services.
Service Delivery Manager
Centacare Community Services
08.2017 - 12.2019
Managing service delivery for 6-bed overnight respite facility, Supported Independent Living accommodation and Learning & Leisure program for people with disability.
Assessing client eligibility and onboarding process, updating support plans and client disability records.
Providing leadership and supervision to a large team of Disability Support Workers.
Ensuring accommodation is in line with building regulations and organisational requirements.
Ensuring all services are running within financial budgets.
Ensuring supports provided are ethical and in accordance with legislation and reporting requirements such as Restrictive Practice.
Transitioning existing and new clients onto the NDIS and preparing SIL environments for the transition.
Liaising with internal and external stakeholders including Office of Public Guardian, Community Visitor, Disability Coordinators, Clinician’s and family members.
Program Coordinator, Supported Accommodation
Life Without Barriers
02.2016 - 02.2017
Managing, implementing and monitoring the delivery of supported accommodation and individual support programs for people living with disability.
Providing leadership and supervision to disability Support Workers to deliver a high level of person centred support to clients with a variety of support needs, including high clinical and high medical needs.
Preparing existing clients for the NDIS roll out in the Northern Territory region.
Managing 10 rosters ensuring they are in guidelines with department funding and client service agreements, the EBA and organisational financial requirements.
Physcosocial Rehabilitation Support Worker
TeamHealth
07.2015 - 02.2017
Supporting clients holistically in a sub-acute, step up/step down 12 week residential setting for participants experiencing mental health instability.
Part of the design of a new recovery program working in a strength based approach model to stabilise mental wellbeing.
Acknowledging cultural considerations within the indigenous community.
Liaising with internal and external stakeholders to ensure support and safety plans are in place for discharge.
Physcosocial Rehabilitation Support Worker
St Vincent De Paul Society
09.2014 - 07.2015
Working holistically within the recovery framework supporting 28 male consumers living with enduring mental illness.
Encouraging participants to engage in daily activities and supporting them to create routine, attend wellbeing workshops, hobbies of choice and medical appointments to assist in stabilising their mental wellbeing.
Supervising medication intake and administering PRN.
Supporting participants in crisis and liaising with relevant professionals.
Specialist Support Worker
Department of Health
01.2013 - 07.2014
Providing specialist support to male indigenous clients under the forensic mental health act, housed in Darwin Correctional Centre, preparing them for their transition to secure accommodation.
Working within a supported accommodation setting with a client with high clinical support needs.
Liaising with internal stakeholders to ensure the support delivered is person centred and culturally appropriate
Education
Diploma of Community Services - Case Management
CSIT
08.2019
Certificate IV in Community Services -
West Coast TAFE
07.2015
Certificate III in Commercial Cookery -
Charles Darwin University
Darwin, NT
05.2014
References
On request
Industry Training
First Aid & CPR
Working with Children & NDIS Worker Screening Card holder