Carmela Ramos
Sydney,NSW
Summary
Beauty professional with strong background in delivering exceptional skincare and beauty treatments. Proven ability to enhance client satisfaction through personalized service and attention to detail. Reliable team player with focus on achieving results and adapting to changing needs.
Overview
3
3
years of professional experience
Work History
Beauty Therapist
Endota Spa
12.2023 - 07.2025
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Increased beauty product sales by providing personalized consultations and recommendations to clients.
- Built a loyal clientele base by offering tailored recommendations based on individual preferences and skin types.
Store Manager
Braidztyles
05.2022 - 11.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Education
Diploma Of Beauty Therapy - Beauty Therapy
Endota Wellness College
Alexandria, NSW12.2023
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Friendly and positive
- Team motivation
- Strategic thinker
- Sales strategies
- Sales and upselling
- Passionate about skincare knowledge & beauty
Timeline
Beauty Therapist
Endota Spa
12.2023 - 07.2025
Store Manager
Braidztyles
05.2022 - 11.2023
Diploma Of Beauty Therapy - Beauty Therapy
Endota Wellness College