Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carmen Strickland

Malvern,Victoria

Summary

Friendly and engaging student with strong customer and people facing background. Understands the importance of great customer service. Currently studying full-time. Availability: All hours Monday, Tuesday and Weekends, Wednesday-Friday after 5pm.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Traffic Controller

ATC
10.2023 - Current
  • Maintained a safe work environment for construction crews by implementing appropriate traffic control measures during projects.
  • Collaborated as part of a team to set up according to a plan.
  • On feet for long periods of time.

Bell Attendant and Valet

Crown Melbourne
07.2022 - 06.2023
  • Enhanced guest experience by promptly greeting and assisting with luggage upon arrival and departure.
  • Maintained a welcoming atmosphere in the hotel lobby, offering assistance and information to guests.
  • Provided exceptional customer service, addressing guest inquiries, concerns, and requests professionally.
  • Assisted with valet services, parking and driving up guests cars upon request.
  • Filled in at the pool and gym cafe, offering assistance and information to guests about amenities.

Education

Certificate IV - Nutrition And Dietetics

Holmesglen Institute
Glen Waverley, VIC
11.2024

Skills

  • Phone Etiquette
  • Greeting guests
  • Cleanliness
  • Maintaining Ambiance
  • Complaint Handling
  • Social Perceptiveness
  • Team Collaboration
  • Problem-Solving
  • Time management abilities
  • Effective Communication

Certification

  • Responsible Service of Alcohol License - Attained August 2023
  • Manual Drivers License
  • White Card
  • Traffic Control Licenses

Timeline

Traffic Controller

ATC
10.2023 - Current

Bell Attendant and Valet

Crown Melbourne
07.2022 - 06.2023

Certificate IV - Nutrition And Dietetics

Holmesglen Institute

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Carmen Strickland