Summary
Overview
Work History
Skills
Certification
Timeline
Generic

CAROL DARKE

DEVONPORT

Summary

Professional retail worker with solid background in sales and customer service. Known for strong focus on team collaboration and consistently achieving results. Adaptable and reliable with knack for addressing changing needs. Skilled in inventory management, product knowledge, and effective communication.

Experienced with engaging customers and meeting sales goals. Utilizes effective communication and product knowledge to drive sales and ensure customer satisfaction. Track record of building positive customer relationships, ensuring repeat business and loyalty. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Retail Sales Worker

Wesfarmers (KMART)
10.2021 - 09.2024
  • Provided personalized recommendations based on customer preferences or specific needs.
  • Supported loss prevention efforts by monitoring suspicious activity, deterring theft attempts, and reporting incidents as necessary.
  • Workplace Occupational Health and Safety
  • Supported inventory management by restocking shelves regularly.
  • Greeted customers and provided outstanding customer service.

Retail Sales Worker

BREAKAWAY APPAREL (BLACK PEPPER)
09.2013 - 02.2020
  • Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
  • Maintained cleanliness and organization of sales floor displays.
  • Conducted daily store opening and closing procedures, ensuring proper cash handling and security measures were in place.
  • Assisted customers with product selection and inquiries.
  • Ensured stock availability by regularly conducting inventory checks on popular items, reducing instances of missed sales opportunities due to out-of-stock products.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.

Sales Assistant

TT LINE (SPIRIT OF TASMANIA)
06.2009 - 08.2012
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Managed inventory levels, ensuring optimal stock availability for sales.
  • Updated product displays regularly, keeping store appearance fresh and appealing.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Sales Assistant /Supervisor

Harris Scarfe
01.2006 - 11.2009
  • Provided exceptional customer service through active engagement and product knowledge.
  • Assisted with sales transactions, ensuring accuracy and efficiency at point of sale.
  • Collaborated with team members to optimize inventory management and stock replenishment processes.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Supervised daily operations to ensure adherence to safety standards and company policies.

Skills

  • Customer service
  • Time management
  • Problem-solving
  • Customer assistance
  • Sales expertise
  • Retail store operations
  • POS system operation
  • Store opening and closing
  • Verbal and written communication
  • Strong communication and interpersonal skills
  • Product knowledge

Certification

  • Certificate III in Retail Supervision

Training Synergies Australia 2004

  • Level I Digital & Analogue Camcorder Panasonic

Panasonic 2002

  • Certificate II in Retail Operations

Competency Based Trainers 1998

  • Certificate Sales/Clerical Job Contact

Tasmanian State Training Authority 1996

Timeline

Retail Sales Worker

Wesfarmers (KMART)
10.2021 - 09.2024

Retail Sales Worker

BREAKAWAY APPAREL (BLACK PEPPER)
09.2013 - 02.2020

Sales Assistant

TT LINE (SPIRIT OF TASMANIA)
06.2009 - 08.2012

Sales Assistant /Supervisor

Harris Scarfe
01.2006 - 11.2009

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CAROL DARKE