Carole Derwent
Barraba,NSW
Summary
Resourceful Delicatessen Manager known for high productivity and efficient task completion. Skilled in inventory management, customer service, and food safety protocols, ensuring smooth daily operations. Excel in communication, leadership, and problem-solving to deliver exceptional customer experiences and maintain team cohesiveness.
Overview
18
18
years of professional experience
Work History
Delicatessen Manager
Carlos IGA
Manilla, NSW
12.2007 - Current
- Managed daily operations of delicatessen department to optimize efficiency and service quality.
- Trained and supervised staff on food safety practices, ensuring compliance with health regulations.
- Developed relationships with local suppliers to secure high-quality products at competitive prices.
- Coordinated inventory management and product ordering processes to maintain optimal stock levels.
- Implemented promotional displays to enhance product visibility and increase sales.
- Conducted regular staff meetings to evaluate performance and align departmental goals.
- Monitored inventory of perishable goods to minimize spoilage and reduce waste.
- Established customer service standards to improve overall customer experience.
Education
Certificate - Food Safety Supervisor
Australian Institute of Accreditation
05-2021
Certificate 2 - Computer Operations For The Office
Tafe
Tamworth, NSW09-2017
Cert 2 - Information Technology
TAFE
Tamworth09-2017
Certificate 2 - Retail Services
NSW Department of Education And Training
08-2011
Certificate 2 - Agriculture
CB Alexander Agricultural College
Maitland, NSW11-1986
Skills
- Inventory management
- Food safety
- Customer service
- Quality assurance
- Cost control
- Time management
- Effective communication
- Menu planning
- Product rotation
- Cleaning & sanitation
- Waste reduction
- Cost controls
Affiliations
- I enjoy the outdoors spending time with my animals.
- Enjoy working on my small farm.
- Love a good TV series
Referees
- Lee Quayle. 2ic Manager Carlos IGA Quirindi. Ph: 0488071655. Lea.247@hotmail.com
- Stacy Barrett. Ph: 0409535554. lee.stacy.barratt@gmail.com
Timeline
Delicatessen Manager
Carlos IGA
12.2007 - Current
Certificate - Food Safety Supervisor
Australian Institute of Accreditation
Certificate 2 - Computer Operations For The Office
Tafe
Cert 2 - Information Technology
TAFE
Certificate 2 - Retail Services
NSW Department of Education And Training
Certificate 2 - Agriculture
CB Alexander Agricultural College
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