Summary
Overview
Work History
Education
Skills
Timeline
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Rhiannon Hall

Cowes,VIC

Summary

Experienced with leading a department and ensuring smooth daily operations. I utilise strong leadership and organizational skills to drive team performance and customer satisfaction. Knowledge of food safety regulations and efficient stock management. Focused on team building, I am most proud of my ability to create a happy, safe and fun work environment for the people who work for me, as well as upholding the standards of the business I represent.

Overview

10
10
years of professional experience

Work History

Delicatessen Manager

Coles Supermarkets
07.2023 - Current
  • Managed daily operations, including opening and closing procedures, and team rostering.
  • Carefully looked over sales data to stay on top of product selection and identify areas for improvement.
  • Improved overall efficiency of the department by cross-training employees in multiple roles.
  • Provided excellent customer service by addressing inquiries promptly, resolving issues effectively, and offering personalized recommendations.
  • Ensured compliance with audit regulations through regular staff training sessions and adherence to sanitation guidelines.

Deli Team Member

Coles Supermarkets
10.2015 - 07.2023
  • Contributed to team efficiency by cross-training in various departments and assisting colleagues as needed.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Received positive feedback from customers for excellent communication skills, which led to repeat visits to the deli department specifically seeking assistance from me directly on their future orders.
  • Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.

Education

Bachelor of Design - Games

RMIT University
Melbourne, VIC
10-2017

Skills

  • Stong sanitation standards and habits
  • Team Training and Strong Leadership
  • Very strong rapport with my team, and management above
  • Customer service
  • Meeting Metrics, forward thinking and problem solving to uphold high business standards
  • Efficient, Quick Learning of New Skills and Processes
  • Inventory management
  • Product rotation
  • Safety procedures

Timeline

Delicatessen Manager

Coles Supermarkets
07.2023 - Current

Deli Team Member

Coles Supermarkets
10.2015 - 07.2023

Bachelor of Design - Games

RMIT University

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Rhiannon Hall