Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Caroline Kassis

Sydney,Nsw

Summary

Efficient multitasker with talents in recipe management and development. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues and answering customer questions. Creative problem-solver versed in customer service. Reliable offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalising sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained and flexible with changing business needs. Trustworthy and dedicated with 3 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Overview

3
3
years of professional experience
1
1
year of post-secondary education

Work History

All rounder

Regents Park Coffee Lounge
02.2021 - 04.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Cashier

Hungry Jack's
11.2022 - 07.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Online Personal Shopper

Coles Supermarket
04.2021 - 08.2022
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Education

Bachelor Of Speech And Hearing Sciences - Health And Science

Macquarie University
Sydney, NSW
02.2024 - Current

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • communication
  • Organisational abilities
  • Conflict Resolution
  • Problem-Solving
  • Reliable and Responsible
  • Team Collaboration
  • Creative Thinking
  • Relationship Building

Languages

Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Timeline

Bachelor Of Speech And Hearing Sciences - Health And Science

Macquarie University
02.2024 - Current

Cashier

Hungry Jack's
11.2022 - 07.2023

Online Personal Shopper

Coles Supermarket
04.2021 - 08.2022

All rounder

Regents Park Coffee Lounge
02.2021 - 04.2024
Caroline Kassis