Summary

Overview

Work History

Education

Skills

References

Timeline

Casandra Penny

Tom Price,W.A

Summary

I am endeavoring to gain employment within the Mining Industry and or Employment, training and education section, I would be grateful if you would examine my resume and consider me for the current advertised position or of any of those that may arise in the near future.

Overview

years of professional experience

Work History

Administration & Field Support Officer

IBN - IMMS

05.2023 - Current

Greeted incoming visitors and members professionally and provided friendly, knowledgeable assistance.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Responded to inquiries from callers seeking information.
Answered central telephone system and directed calls accordingly.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Corresponded with clients through email, telephone, or postal mail.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Processing and Registration of Community Program Applications as required
Assist all branches with Members enquiries

Dump Truck Operator

Protech Mining Boddington Gold Mine

05.2021 - 10.2021

All aspects of operating 793 Dump Trucks

Dump Truck Operator

Workplace Mesa J Pannawonnica

09.2020 - 01.2021

All aspects of operating 785 Dump Truck, All aspects of operating 793 Dump Truck

Dump Truck Operator

GO2 Recruitment Brockman Mine Site

01.2020 - 07.2020

All aspects of 785 Dump Truck, Operations of 777 Dump Truck, Operating Water cart, Knowledge and experience of Open Pit mining and Topsoiling

Dump Truck Operator

Yandi-BHP Minesite

04.2019 - 08.2019

Operations of 789C Dump Truck, Operations of 793F Dump Truck, Operation of 793C Dump Truck, Operations of 793D Dump Truck, 2&1 Roster day and night shift

Mining Truck Operator

Fortescue Metals Group Cloudbreak Minesite

05.2010 - 01.2012

Operations of 777F Dump truck, Operations of 793F Dump Truck, Operations of 793C Dump Truck, 8&6 roster with day and night shift

Remote Area Services Employment Consultant

Marnda Mia - Pilbara Job Futures

01.2009 - 05.2010

Delivering job network services to remote area communities, Identify and work towards achieving suitable employment for long-term unemployed and disadvantaged job seekers, Motivate and support job seekers to actively seek training and employment, Assisting in enrolments to TAFE for clients seeking training to gain employment, Weekly to fortnightly trips to remote areas, Develop service delivery plans for each field trip, Ensure that job seekers are offered training or employment that match their skills or gain the skills required, Maintain files, file notes, claim evidence and correctly complete forms in line with guidelines of job network services, Knowledge of the issues impacting on indigenous jobseekers in remote locations and valuing the diversity and strengths of individual job seekers

Cleaner, Relief cleaning manager & Catering Administrator

Telfer Gold Mine

01.2007 - 01.2008

Cleaning mine site rooms and laundry services, Handling the tasks of assigning duties, monitoring and inspecting work progress of cleaning staff
To ensure that duties are performed to a satisfactory level, Supervise and handle the overall responsibility of day to day cleaning activities, Maintaining staff attendance logs and general pre start meetings daily, Ordering of food stock and typing of food menu for daily servings, Ordering and storing of cleaning, launder and linen products

Education

Certification in Resources and Infrastructure -

VTEC Fortescue Metals Group

Senior First Aid Training -

Bobcat, Moxy and Dumptruck Operations -

Operations of 992 Front End Loader -

4wd Training, Two-way communications -

Cultural Awareness Workshop -

VTEC Fortescue Metal Group Onsite Training

Understanding Money Interactive Workshop -

Body smart spine care -

Fatigue Management -

Completion of year 10 -

Meekatharra D.H.S

Cert III in Civil Construction -

Pilbara TAFE

11.2012

12hr Mental Health First Aid Workshop -

01.2005

Cert II in Hospitality -

Pilbara TAFE

01.2000

Skills

Excellent customer service skills
Switchboard operations and use of office technology
Effective communicator with excellent leadership skills
General supervisory skills

Ability to work well in a team environment and unsupervised
Understand the importance of maintaining confidentiality
Ability to negotiate and resolve

References

Kara Hawke, Manager, Indigenous Mining Services, 08 9140 2575
Ivanna Sambo, Team Leader, IBN, 0439 957 532
Di Smith, Supervisor, FMG Cloud break TBA

Timeline

Administration & Field Support Officer

IBN - IMMS

05.2023 - Current

Dump Truck Operator

Protech Mining Boddington Gold Mine

05.2021 - 10.2021

Dump Truck Operator

Workplace Mesa J Pannawonnica

09.2020 - 01.2021

Dump Truck Operator

GO2 Recruitment Brockman Mine Site

01.2020 - 07.2020

Dump Truck Operator

Yandi-BHP Minesite

04.2019 - 08.2019

Mining Truck Operator

Fortescue Metals Group Cloudbreak Minesite

05.2010 - 01.2012

Remote Area Services Employment Consultant

Marnda Mia - Pilbara Job Futures

01.2009 - 05.2010

Cleaner, Relief cleaning manager & Catering Administrator

Telfer Gold Mine

01.2007 - 01.2008

Certification in Resources and Infrastructure -

VTEC Fortescue Metals Group

Senior First Aid Training -

Bobcat, Moxy and Dumptruck Operations -

Operations of 992 Front End Loader -

4wd Training, Two-way communications -

Cultural Awareness Workshop -

VTEC Fortescue Metal Group Onsite Training

Understanding Money Interactive Workshop -

Body smart spine care -

Fatigue Management -

Completion of year 10 -

Meekatharra D.H.S

Cert III in Civil Construction -

Pilbara TAFE

12hr Mental Health First Aid Workshop -

Cert II in Hospitality -

Pilbara TAFE

Summary

Overview

Work History

Administration & Field Support Officer

Dump Truck Operator

Dump Truck Operator

Dump Truck Operator

Dump Truck Operator

Mining Truck Operator

Remote Area Services Employment Consultant

Cleaner, Relief cleaning manager & Catering Administrator

Education

Certification in Resources and Infrastructure -

Senior First Aid Training -

Bobcat, Moxy and Dumptruck Operations -

Operations of 992 Front End Loader -

4wd Training, Two-way communications -

Cultural Awareness Workshop -

Understanding Money Interactive Workshop -

Body smart spine care -

Fatigue Management -

Completion of year 10 -

Cert III in Civil Construction -

12hr Mental Health First Aid Workshop -

Cert II in Hospitality -

Skills

References

Timeline

Administration & Field Support Officer

Dump Truck Operator

Dump Truck Operator

Dump Truck Operator

Dump Truck Operator

Mining Truck Operator

Remote Area Services Employment Consultant

Cleaner, Relief cleaning manager & Catering Administrator

Certification in Resources and Infrastructure -

Senior First Aid Training -

Bobcat, Moxy and Dumptruck Operations -

Operations of 992 Front End Loader -

4wd Training, Two-way communications -

Cultural Awareness Workshop -

Understanding Money Interactive Workshop -

Body smart spine care -

Fatigue Management -

Completion of year 10 -

Cert III in Civil Construction -

12hr Mental Health First Aid Workshop -

Cert II in Hospitality -

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