Case-Ann Andersen
Summary
Experienced food service professional with strong background in efficiently managing food and beverage operations. Adept at maintaining high standards of customer service, ensuring satisfaction, and fostering collaborative team environment. Known for flexibility in adapting to changing needs, delivering consistent, reliable results, and excelling in multitasking, communication, and attention to detail.
Overview
4
4
years of professional experience
Work History
Food and Beverage Attendant
RAAFA Club
04.2022 - Current
- Assisted with setup and breakdown of events, functions and parties.
- Greeted and seated guests to provide friendly and welcoming experience.
- Experience in cash handling and working behind a till to take orders.
- Cleared area, cleaned and wiped tables and chairs to comply with hygiene standards.
- Experience in beverage making behind a bar, including cocktails.
- Delivered exceptional service even under high-pressure situations.
- Contributed to team success by taking over in a barista role on numerous occasions alongside my other duties.
Education Assistant, Special Needs
Willandra Primary School
08.2020 - Current
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Participated in professional development workshops focused on special education techniques and best practices for continuous improvement as an educator.
- Supported students emotional and behavioural growth by establishing a nurturing classroom environment.
- Enhanced student learning by implementing personalized instructional strategies for special needs individuals.
Education
No Degree - Certificate III in Education Support
South Metropolitan TAFE
Perth, WA07-2020
Skills
- Preparing hot and cold barista beverages to a high standard while under pressure
- Preparing alcoholic beverages, including cocktails
- Reliability and punctuality
- Kitchen support
- Prioritising order accuracy for customers
- Food running
- Customer service
- Upholding to sanitation and cleanliness standards
Timeline
Food and Beverage Attendant
RAAFA Club
04.2022 - Current
Education Assistant, Special Needs
Willandra Primary School
08.2020 - Current
No Degree - Certificate III in Education Support
South Metropolitan TAFE
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