Casey Eppelstun
Keysborough
Summary
Proven Patient Services Assistant and Supervisors with a track record of enhancing patient care and streamlining service delivery at Monash Health. Skilled in utilizing equipment and improving infection control protocols. Demonstrates exceptional communication and problem-solving abilities, thriving in dynamic environments. Renowned for meticulous attention to detail and a steadfast commitment to patient and team support.. Hands-on PSA with 10 years of experience in ICU , ED HDU and supervisor roll . Preventive programs(OHS and Riskman) and measures and adhered to safety policies and procedures at all times whilst im i charge of my team or by my self .
Overview
10
10
years of professional experience
Work History
Patient Services Assistant
Monash Health Victorian Heart Hospital
01.2023 - 06.2024
- sound knowledge of zebra use and functions
- waste disposal shoot use
- emerging knowledge of capacity management system EMR
- delegation of tasks between team members
- training of new staff members
- communication between multidisciplinary teams within VHH to deliver services within timeframes
- understanding discharge cleaning, and precaution cleaning , theatre cleaning and support
- knowledge with mortuary duties
- i can use EVO or guanda
Patient Services Assistant
Monash Health
02.2014 - 01.2024
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- patient transfers with use of guznda , evo or wheelchair
- Discharge cleaning
- covid cleaning
- Daily, weekly and monthly schedule cleaning
- mortuary duties
- blood bank requests pick up and pathology drop offs
- patient care
- patslide use
- ceiling hoists use
- linen collection
- food collection
- stocking of supplies
- waste management
- use of hover mat and hover jack
- floor scrubber
- joyden frame
Education
Certificate III - Health Services Assistance
Graduate Business School
03.2015
High School Diploma -
Catholic College
Sale, VIC12.2009
Skills
- Calm and Effective Under Pressure
- Resolving Problems
- Understanding of Ward needs and running
- Great time management skills
- Likes working in changeling and changing environments
- Approachable
- Reliable
- Attention to detail
- exceptional communication skills both verbal and written
- Always up to learning new skills
Timeline
Patient Services Assistant
Monash Health Victorian Heart Hospital
01.2023 - 06.2024
Patient Services Assistant
Monash Health
02.2014 - 01.2024
Certificate III - Health Services Assistance
Graduate Business School
High School Diploma -
Catholic College
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