Summary
Overview
Work History
Education
Skills
Personal Statement
Timeline
Generic

Cassidy Christian

Newmarket,QLD

Summary

To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent customer service, and problem-solving skills.


Overview

5
5
years of professional experience

Work History

Customer Service and Hospitality

IGA
03.2021 - 07.2022
  • Delivered exceptional customer service to every customer by creating welcoming, positive experiences.
  • Collaborated with staff members to enhance customer service experience and exceed team goals.
  • Ensured that work space was clean and tidy.
  • Responded proactively and positively to rapid change.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Support Worker

Sunshine Home Support
06.2022 - 07.2023
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Provided extensive physical, emotional and social support.
  • Assisted with daily living activities, running errands and household chores.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Collaborated with parents on home care and support for children with disabilities.
  • Worked with multiple clients at at once during group activities.

Dental Assistant

Care Dental
04.2023 - 06.2023
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.

Office Administrator/Personal Assistant to the Owner

NGU Real Estate Headquarters
06.2023 - Current
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Directed and supervised event staff volunteers to maintain seamless event operations.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Organized and attended meetings and compiled related documents and reports.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.

Volunteer

09.2018 - 09.2018

Relay For Life - Supports those impacted by cancer.

Education

Responsible Service of Alcohol Certificate (RSA)

Graduated -

Albany Creek State High School
Brisbane, QLD
11.2021

Skills

  • Teamwork and Collaboration
  • Adaptability and Dependability
  • Multitasking and Organization
  • Professional Presentation
  • Customer Service
  • Accuracy and Efficiency

Personal Statement

I am an ambitious, hard working person who is enthusiastic and excited about starting a career in this industry. I am open to learning a range of things and would be willing to put in the work necessary for me to excel at my position. I am passionate about having a positive impact on people’s lives, travel, animals and photography.

Timeline

Office Administrator/Personal Assistant to the Owner

NGU Real Estate Headquarters
06.2023 - Current

Dental Assistant

Care Dental
04.2023 - 06.2023

Support Worker

Sunshine Home Support
06.2022 - 07.2023

Customer Service and Hospitality

IGA
03.2021 - 07.2022

Volunteer

09.2018 - 09.2018

Responsible Service of Alcohol Certificate (RSA)

Graduated -

Albany Creek State High School
Cassidy Christian