Cath Burchell

• Handled cash transactions accurately, maintaining trust between the business and its clientele.
• Supported store management by assisting with merchandising tasks such as stocking shelves or updating product displays when necessary.
• Maintained a clean and organized service station, contributing to a safe and welcoming environment for customers.
• Promoted special offers or discounts available at the service station during customer interactions, increasing awareness of value-added services offered onsite.
• Collaborated with fellow attendants to maintain a smoothly functioning work environment.

• Assisted in inventory management, ensuring accurate stock levels and reducing product waste through timely rotation.
• Supported department manager in setting performance goals, leading to improved productivity and overall success of the team.
• Maintained a clean and safe work environment, adhering to strict sanitation guidelines for proper meat handling.
• Contributed to efficient workflow by promptly unloading deliveries, stocking shelves, and organizing storage areas.
• Collaborated with the meat department team to develop creative merchandising displays, driving increased sales.

• Greeted customers at the counter to fulfill requests and answer questions.
• Maintained a clean workspace to maximize productivity and safety.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
• Kept kitchen, counter and dining areas cleaned and sanitized.

After spending 2 years in Kalgoorlie, we moved back to Bendigo for our kids to start school. I opened up my beauty business again.

• Built on practices to develop recommendations for better procedures in the workplace.
• Represented the Deli in meetings to raise concerns of any workplace safety issues.
• Built on food-handling skills.
• Provided consistent customer service.

• Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Handled stocking and cleaning of both therapeutic workspaces and front office.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Analyzed client needs and came up with individualized and continuous treatment plans.
• Recorded notes for future reference about customer preferences and services delivered.

• Opened new inventory and rotated stock by dates to maintain freshness.
• Listened carefully to customer instructions and prepared orders according to those preferences.
• Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.

• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Used cash registers and credit card machines to cash out customers.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Greeted new customers, discussed specials and took drink orders.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.