Cathryn (Maria) Preston
Beachmere,QLD
Summary
Results-driven person who excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level leadership position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Housekeeper/Team Leader •Food Safety Supervisor
PALM LAKE RESORT BEACHMERE BAY
09.2018 - Current
- Training new staff members in the use of equipment, PPE and the understanding of SDS sheets and WHS procedures
- Training new staff and homeowners how to use the commercial kitchen machines and WHS procedures
- Cleaning of all facilities
- Ordering chemicals, cleaning equipment, bathroom supplies
- Ordering café supplies
- Ordering dinner table settings: placemats, cutlery bags, salt and pepper, etc and training other staff on how to do this
Team Leader
COLES
06.2017 - 06.2018
- Leading small teams during evening and weekend shifts
- Organising team duties for the shift
- Handling customer inquiries and complaints
- Cash reconciliation
- Closing store at end of shift
- Answering phone calls and customer queries
- Restocking of shelves
- Checkout duties
- Built strong relationships with customers through positive attitude and attentive response.
- Promoted high standards through personal example to help each member understand expected behaviours and standards.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Mentored and guided employees to foster proper completion of assigned duties.
Small Business Co-Owner
HEY PRESTO CLEANING AND MAINTENANCE SERVICES
01.2002 - 01.2017
- Office duties
- Accounts payable
- Invoicing
- Raising Purchase Orders
- Handling customer enquiries
- Making customer appointments
- Written communication with customers and suppliers via email
- Interviewing and employing staff
- Writing up Work Procedures for use of equipment and chemicals
Education
Certificate IV - Leadership And Management
Unique College of Technology
Sydney, NSW04.2023
Skills
- Enthusiastic, self-motivated and shows initiative
- Compassionate, caring and confident with a friendly personality
- Neat in appearance, polite and courteous as well as punctual
- Excellent Written and Oral Communication
- English Language Fluency
- Team Support and Collaboration
Timeline
Housekeeper/Team Leader •Food Safety Supervisor
PALM LAKE RESORT BEACHMERE BAY
09.2018 - Current
Team Leader
COLES
06.2017 - 06.2018
Small Business Co-Owner
HEY PRESTO CLEANING AND MAINTENANCE SERVICES
01.2002 - 01.2017
Certificate IV - Leadership And Management
Unique College of Technology
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