Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Catherine Custodio

The Ponds,NSW

Summary

Enthusiastic and reliable hospitality professional with hands-on experience in bar and customer service roles within clubs and restaurants. Skilled in providing excellent service, cash handling, and ensuring compliance with RSA & RCG requirements. Currently working as a Bar Attendant in a busy club environment. Seeking to transition into a Gaming Attendant role at The Fiddler, bringing strong interpersonal skills, attention to detail, and a commitment to creating a safe, welcoming, and engaging guest experience.

Overview

4
4
years of professional experience

Work History

Bar Attendant

Ryde-Eastwood Leagues Club
Ryde
06.2024 - Current
  • Serve beverages efficiently and in compliance with RSA requirements.
  • Deliver high-quality customer service in a fast-paced club environment.
  • Operate POS systems, manage cash and EFTPOS transactions accurately.
  • Maintain cleanliness and organisation of bar areas.
  • Collaborate with team members to ensure smooth club operations.
  • Engage with patrons to create a welcoming and safe atmosphere.

Dental Assistant

Epping Family Dentist
Epping
11.2023 - 04.2024
  • Assisted dentists during procedures including cleanings, fillings, and extractions.
  • Maintained strict infection control protocols and sterilisation standards.
  • Educated patients on oral hygiene and provided post-treatment care.
  • Managed patient records, appointments, and billing systems.
  • Delivered professional and compassionate care in a clinical environment.

Front Staff / Cashier

Thai Restaurant
Epping
11.2021 - 04.2024
  • Greeted and served customers in a professional and friendly manner.
  • Handled cash and EFTPOS transactions accurately.
  • Maintained a clean and welcoming front-of-house environment.

Cleaning Attendant - Gaming

The Epping Club
Epping
08.2022 - 11.2022
  • Cleaning tables, glass collection and cleaning ash trays.
  • Maintained cleanliness of gaming machines and other areas.
  • Collaborated with team members to ensure timely completion of cleaning tasks.
  • Assisted in training new staff on proper cleaning procedures and safety protocols.

Education

Responsible Service of Alcohol - NSW

RSA
NSW

Responsible Conduct of Gambling - NSW

RCG
NSW

Skills

  • Excellent customer service and communication
  • Cash handling and EFTPOS transactions
  • Responsible Service of Alcohol (RSA) - NSW
  • Responsible Conduct of Gambling (RCG) - NSW
  • Ability to handle high-pressure environments
  • Strong teamwork and problem-solving skills
  • Reliable, professional, and flexible availability
  • Beverage service
  • Cocktail mixing
  • Keno

References

Available upon request.

Timeline

Bar Attendant

Ryde-Eastwood Leagues Club
06.2024 - Current

Dental Assistant

Epping Family Dentist
11.2023 - 04.2024

Cleaning Attendant - Gaming

The Epping Club
08.2022 - 11.2022

Front Staff / Cashier

Thai Restaurant
11.2021 - 04.2024

Responsible Service of Alcohol - NSW

RSA

Responsible Conduct of Gambling - NSW

RCG

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Catherine Custodio