Catrina Balestrin
Medindie Gardens,SA
Summary
Proven track record at North Adelaide Baker's Delight, excelling in cash register operation and team support, significantly enhancing customer satisfaction. Expert in merchandising and loyalty program promotion, demonstrating a unique blend of technical and interpersonal skills. Achievements include training new hires and resolving customer complaints, showcasing a commitment to excellence and team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Casual Sales Assistant
North Adelaide Baker's Delight
North Adelaide
08.2020 - 06.2024
- Counted cash till and total transactions made at the end of the day
- Resolved customer complaints in a timely and professional manner, resulting in increased customer satisfaction
- Trained new hires
- Cleaned the store and maintained tidy store appearance
- Answered phone calls and took online orders
Education
Marden Senior College
11-2024
SACE Completion -
Wilderness School
10.2023
Bachelor of Science - Animal Science
University of Adelaide
Adelaide, SASkills
- Team support and assistance
- Merchandising proficiency
- Opening and closing procedures
- Cash register operation
- Product merchandising
- Loyalty program promotion
Certification
- HLTAID009 Provide Cardiopulmonary Resuscitation (FirstAidPro) - January 2024
- SIR30216 Certificate III in Retail (HITsa) - July 2022 - May 2023
- SIS30519 Certificate III in Sport Coaching (Australian College of Sport) - February 2021 - February 2022
- The Duke of Edinburgh's Award (Bronze Certification) - January 2020 - November 2020
References
Jinneesh Phillip, 0430292958, North Adelaide Baker's Delight
Personal Information
Date of Birth: 19/09/2005
Timeline
Casual Sales Assistant
North Adelaide Baker's Delight
08.2020 - 06.2024
- HLTAID009 Provide Cardiopulmonary Resuscitation (FirstAidPro) - January 2024
- SIR30216 Certificate III in Retail (HITsa) - July 2022 - May 2023
- SIS30519 Certificate III in Sport Coaching (Australian College of Sport) - February 2021 - February 2022
- The Duke of Edinburgh's Award (Bronze Certification) - January 2020 - November 2020
Marden Senior College
SACE Completion -
Wilderness School
Bachelor of Science - Animal Science
University of Adelaide
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