Chantelle Duncan
Greenfields,WA
Summary
I have been a stay at home mum for Four years now, itching to get back into the work force and earn money for my family. I feel I will be a valuable asset to a team. I work well both independently and within a group. I love people and love working. I use my initiative when it's needed but also follow instructions and am always keen to learn a new skill set. I look forward hearing from you and to hopefully be working with you too.
Overview
10
10
years of professional experience
Work History
Hospitality Manager
Toro Nero
06.2016 - 04.2019
- Started as general wait staff and worked my way up, got moved from store in Elanora Heights to Mona vale.
- Enhanced guest satisfaction by promptly addressing concerns and implementing effective solutions.
- ordering of kitchen and bar stock every night
- wrote up weekly shifts for both restaurants
- managed all areas within the restaurant
Warehouse Worker
Dollar World
02.2017 - 09.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted heavy materials
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- It was an open warehouse so customers would be on the floor which we were moving machinery and stock and unpacking stock, so we would be answering their questions and helping them while also having to put away our area and keep it tidy.
- Customer service, working on till when others were on lunch breaks or closer to big events ie: christmas
Retail Assistant
Blacklabel Discounts
06.2009 - 11.2014
- Used POS system to process sales, returns.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- handled all the sales reps and the orders coming through the store to make sure stock turnaround went smoothly
- Provided training and guidance to new staff, ensuring high level of service quality.
- Opened and closed Store
- Money handling and Banking twice weekly after I had been working with the company for a few years.
Waitress
Trattoria
01.2013 - 02.2014
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- General customer service, cleaning and communication with floor and kitchen staff
Education
High School Diploma -
Pittwater High School
Mona Vale, NSW11.2013
Skills
- Employee Scheduling
- Staff Training and Development
- Health and safety compliance
- problem solving
- Exceptional communication
- Customer Service
Additional Information
I am currently avaliable Monday, Wednesdays and the week ends and any night of the week but more than happy to shuffle day care days.
Timeline
Warehouse Worker
Dollar World
02.2017 - 09.2018
Hospitality Manager
Toro Nero
06.2016 - 04.2019
Waitress
Trattoria
01.2013 - 02.2014
Retail Assistant
Blacklabel Discounts
06.2009 - 11.2014
High School Diploma -
Pittwater High School
Similar Profiles
William MunroWilliam Munro
Restaurant Waiter at Toro NeroRestaurant Waiter at Toro Nero
Manh LuuManh Luu
Sushi Maker at Toro Toro and PokeSushi Maker at Toro Toro and Poke
MERVE USTAMERVE USTA
HUMAN RESOURCES MANAGER at TORO TORO RESTAURANT LIMITEDHUMAN RESOURCES MANAGER at TORO TORO RESTAURANT LIMITED