Chanya Hansakulwat
Waitress, Gaming Attened
Haberfield,NSW
Summary
Hard-working and trustworthy in Customer services prepared to contribute service-minded and dedicated attitude to dynamic food and beverage service team. Expertly manages high-volume orders and completes assignments to meet customer demand and quality expectations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bistro and Gaming Attended
Wentworth Hotel
Homebush, NSW
04.2022 - 06.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained excellent attendance record, consistently arriving to work on time.
- Served customers and followed outlined steps of service.
- Improved operations through consistent hard work and dedication.
Administration Assistant
Sby Spa
Johannesburg , Gauteng
03.2019 - 12.2021
- Recorded expenses and maintained accounting records.
- Worked with supervisors and management to maintain status reports and update information for client projects.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Prepared weekly employee work schedules for team members.
Waitress ( Part-Time)
Thai Cafe And Takeaway
Johannesburg, Gauteng
06.2019 - 02.2020
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Internship Student in Food and Beverage Department
Davinci Hotel And Suites Legacy
Johannesburg, Gauteng
09.2019 - 12.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Improved operations through consistent hard work and dedication.
- Used coordination and planning skills to achieve results according to schedule.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Diploma of - Leadership Management
The Sydney Business Travel Academy
HaymarketHigher Certificate - Hotel Management
International Hotel School Sunninghill
South Africa06.2020
Secondary Education -
Concord College
South Africa12.2018
Skills
- Flexible and Adaptable
- Flexible & Adaptable
- Collaboration
- Conflict Resolution
- Customer Service
- Self-Motivated
- Responsible
- Phone Orders
- Safety Precautions
- Beverage and Ice Dispenser Refilling
- Work Coordination
- Patron Engagement
- Beverage Service
- Inventory Records
Hobbies
Travelling,Outgoing,
About Me :
I am highly motivated and competitive being. Currently seeking an experience where i can learn and grow with the opportunity given
and always up and self-driven to new challenges. As well as i am a fast learner and a team player who willing to learn wherever i can and as the same time serves the organization to the best of my capabilities and adds value to the company.
Certification
Responsible Conduct of Gambling ( RCG NSW)
Responsible Services of Alcohol ( RSA NSW )
Timeline
Bistro and Gaming Attended
Wentworth Hotel
04.2022 - 06.2022
Internship Student in Food and Beverage Department
Davinci Hotel And Suites Legacy
09.2019 - 12.2019
Waitress ( Part-Time)
Thai Cafe And Takeaway
06.2019 - 02.2020
Administration Assistant
Sby Spa
03.2019 - 12.2021
Diploma of - Leadership Management
The Sydney Business Travel Academy
Higher Certificate - Hotel Management
International Hotel School Sunninghill
Secondary Education -
Concord College
Responsible Conduct of Gambling ( RCG NSW)
Responsible Services of Alcohol ( RSA NSW )
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