Charith Warnakulasuriya
Officer
Summary
Driven entrepreneur with a proven track record in customer relations and small business operations, notably with AUSTRALIAN POST. Excelled in enhancing customer satisfaction and safety standards, demonstrating strong verbal communication and relationship-building skills. Achieved significant reductions in client complaints through meticulous attention to quality and deadlines.
Overview
8
8
years of professional experience
Work History
OWNER DRIVER
AUSTRALIAN POST
01.2024 - Current
Inspects delivery vehicles and ensures the safety and security of the loading and unloading process. Contacts customers to confirm delivery details. Determines placement of merchandise, follows safety and lifting protocols during deliveries, and conducts safety reviews.
Cleaning Contractor
ACS CLEANING , JANI KING
10.2016 - Current
- Enhanced customer satisfaction by providing thorough and efficient cleaning services.
- Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
- Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
- Demonstrated adaptability, handling various types of properties, including residential offices, and commercial spaces.
Education
No Degree - ENGINEERING
JOSHEP VASS COLLAGE WENNAPPUWA SRI LANKA
08.2009
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Languages
English
Professional Working
SINHALESE
Native or Bilingual
Italian
Limited Working
Timeline
OWNER DRIVER
AUSTRALIAN POST
01.2024 - Current
Cleaning Contractor
ACS CLEANING , JANI KING
10.2016 - Current
No Degree - ENGINEERING
JOSHEP VASS COLLAGE WENNAPPUWA SRI LANKA
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