Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

CHARLENE FABIAN

Slacks Creek,QLD

Summary

Dynamic administration professional with extensive experience at Queensland Health, excelling in compliance and patient liaison. Proven ability to enhance operational efficiency through effective diary management and audit processes. Skilled in Office 365 and cultural sensitivity, consistently delivering high-quality support and fostering positive stakeholder relationships.

Overview

18
18
years of professional experience

Work History

Director Support Officer

Queensland Health
Coopers Plains, Australia
05.2024 - Current
  • Provide high-level admin support to senior nursing staff
  • Coordinate appointments, meetings and communications
  • Manage rostering and HR tasks for medical teams
  • Troubleshoot IT and facility issues
  • Maintain filing systems and handle confidential enquiries

RTO Assistant Administration Manager

EDUK8U
Brisbane, Australia
11.2023 - 04.2024
  • Managed department assets, schedules and communication systems
  • Liaised with stakeholders and maintained filing systems
  • Organised meetings and record minutes
  • Handled complaints and ensured cultural sensitivity
  • Prepared reports and processed invoices

Compliance Officer

City Fertility
Newstead, Australia
05.2023 - 10.2023
  • Maintained compliance with ASQA and RTO standards
  • Managed student records and AVETMISS reporting
  • Supported audits and coordinated staff workloads
  • Provided customer service and managed payments
  • Promoted continuous improvement in compliance

Directorate Administration Officer

Queensland Children's Hospital
10.2019 - 05.2023
  • Provided confidential admin support to Medical Imaging leadership
  • Managed rosters and HR/Payroll forms
  • Handled internal and external communications
  • Maintained office systems and coordinated meetings
  • Ensured high-quality customer service

Administration Officer/Acting Administration Team Leader

Lady Cilento Children's Hospital
12.2014 - 10.2019
  • Led admin team and supported Medical Imaging leadership
  • Managed rosters and HR/Payroll systems
  • Handled procurement and statistics reporting
  • Supported audits and maintained compliance
  • Prepared presentations and coordinated meetings

Senior Administration Support Officer

Mater Children's Hospital
03.2008 - 11.2014
  • Provided admin support and managed appointments
  • Maintained payroll and HR systems
  • Handled PACS imaging and customer service
  • Supported audits and ensured data integrity
  • Liaised with clinicians and external agencies

Education

Bachelor of Criminology and Criminal Justice - Criminology

Griffith University
QLD
09-2025

Resume Writing, Interview and Selection Criteria course -

Queensland Children's Hospital
South Brisbane QLD
01.2019

Advanced Diploma of Business Management - Business Management

Tafe Brisbane
Southbank QLD
01.2015

Advanced Certificate in Office Studies - Office Studies in Travel

Travel Martin College
Brisbane, QLD
01.1992

Skills

  • Administration and coordination
  • Diary management
  • Meeting organisation
  • Office 365 proficiency
  • CRM software expertise
  • QuickBooks knowledge
  • PACS familiarity
  • AVETMISS reporting
  • AVETMISS data management
  • RTO compliance
  • Audit processes
  • Policy development and implementation
  • Patient liaison services
  • Cultural sensitivity training
  • Compliance resolution strategies
  • Business administration

Accomplishments

  • Workplace Health & Safety Rep at QCH
  • Created certified position manuals
  • Maintained 95% standard in monthly reports
  • FIG team member
  • Payroll & rostering maintenance
  • Managed large number of rotating staff

References

Vickye Coffey

Director of Nursing, Medical Services, QEII Jubilee Hospital,

E: vickye.coffey@health.qld.gov.au

P: 0457 884 541

Anne Connell

Clinical educator, advanced paediatric radiographer, Queensland Children's Hospital (retired)

P: 0417 749 218

E: anjconl@bigpond.net.au

Timeline

Director Support Officer

Queensland Health
05.2024 - Current

RTO Assistant Administration Manager

EDUK8U
11.2023 - 04.2024

Compliance Officer

City Fertility
05.2023 - 10.2023

Directorate Administration Officer

Queensland Children's Hospital
10.2019 - 05.2023

Administration Officer/Acting Administration Team Leader

Lady Cilento Children's Hospital
12.2014 - 10.2019

Senior Administration Support Officer

Mater Children's Hospital
03.2008 - 11.2014

Bachelor of Criminology and Criminal Justice - Criminology

Griffith University

Resume Writing, Interview and Selection Criteria course -

Queensland Children's Hospital

Advanced Diploma of Business Management - Business Management

Tafe Brisbane

Advanced Certificate in Office Studies - Office Studies in Travel

Travel Martin College

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