Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Charli O'Brien

Carine,WA

Summary

Customer-focused Retail Assistant with strong understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives to driving strong sales.

Overview

6
6
years of professional experience

Work History

Retail Sales Assistant

Peter Alexander - The Just Group
Karrinyup, WA
09.2022 - Current
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Recommended, selected and located merchandise based on customer desires.
  • Adhered to all safety policies and regulations at all times.
  • Managed cash register operations using POS system and processed sales and returns.
  • Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
  • Processed returns and exchanges of merchandise promptly and efficiently.

Assistant In Nursing

Royal Perth Hospital
Perth, WA
03.2022 - 05.2024

This role was performed under a casual pool arrangement

  • Assisted patients with their activities of daily living, including eating, grooming, toileting, repositioning, and hygiene.
  • Implemented fall prevention techniques as specified in plan of care.
  • Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
  • Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.

Student Nursing Assistant

St Judes Hostel
Guildford, WA
11.2020 - 11.2020

Conducted 80 hours worth of clinical placement

  • Observed patient care and assessed feedback to deliver ongoing quality care.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Monitored patient vitals such as blood pressure, temperature, pulse rate, respiration rate, oxygen saturation levels, under the supervision of a nurse practitioner.

Cashier Assistant

Coles Supermarket
Mandurah, WA
11.2018 - 07.2020
  • Maintained clean and orderly checkout areas by sanitising register belts and emptying trash cans.
  • Processed payments by cash, credit cards, and vouchers.
  • Issued receipts, refunds, credits or change due to customers.
  • Provided effective customer service towards customers to ensure customer satisfaction.

Education

OnTrack (Bridging Course) -

Murdoch University
Murdoch, WA
06-2021

Certificate III - Assistant in Nursing in Acute Care Environment

JudesNorth Metropolitan Tafe
Mt Lawley, WA
12-2020

Year 11 - Secondary Education

Alta-1
Port Kennedy
12-2019

Bachelor of Science - Nursing

Edith Cowan University
Joondalup, WA

Skills

  • Punctuality
  • Point of Sale Systems
  • Brand Awareness
  • Effective Communication
  • Professional Manner
  • Flexible and Adaptable
  • Resilient
  • Team Communication

References

References available upon request.

Timeline

Retail Sales Assistant

Peter Alexander - The Just Group
09.2022 - Current

Assistant In Nursing

Royal Perth Hospital
03.2022 - 05.2024

Student Nursing Assistant

St Judes Hostel
11.2020 - 11.2020

Cashier Assistant

Coles Supermarket
11.2018 - 07.2020

OnTrack (Bridging Course) -

Murdoch University

Certificate III - Assistant in Nursing in Acute Care Environment

JudesNorth Metropolitan Tafe

Year 11 - Secondary Education

Alta-1

Bachelor of Science - Nursing

Edith Cowan University
Charli O'Brien