Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Charlie Finlay

Dubbo,NSW

Summary

Results-driven professional with experience at MAAS Group Holdings, excelling in diagnostics and troubleshooting. Proven ability to enhance customer loyalty through relationship building and effective service policies. Skilled in maintenance and safety awareness, consistently ensuring operational efficiency and high satisfaction levels. Committed to delivering exceptional results in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Apprentice Mechanic

MAAS Group Holdings
Dubbo, NSW
01.2023 - 12.2025
  • Maintained safe working environment by cleaning shop area daily.
  • Ordered replacement parts from suppliers to ensure timely repairs.
  • Performed regular maintenance on cars and trucks according to manufacturer service schedules.
  • Repaired or replaced critical components, including alternators, starters, and water pumps.

Business Owner

FINLAYS Mowing & Maintenace
Dubbo, NSW
01.2025 - 07.2025
  • Cultivated strong relationships with customers to enhance loyalty and retention.
  • Established a customer service policy to ensure high levels of satisfaction.
  • Monitored cash flow to maintain effective budgeting of resources.
  • Analyzed costs and competition to determine competitive pricing for services.

Trade Assistant

MAAS Group Holidings
Dubbo, NSW
04.2021 - 01.2023
  • Provided assistance to heavy diesel mechanics for repairs and services on trucks, excavators, and bulldozers.
  • Executed regular equipment checks on forklifts to ensure operational safety.
  • Organized stock items with correct labeling and storage procedures.
  • Operated pallet jacks and material handling equipment to efficiently move large stock amounts.

Education

St Johns College
Dubbo, NSW

Skills

  • Customer service
  • Problem solving
  • Relationship building
  • Team collaboration
  • Diagnostics and troubleshooting
  • Maintenance
  • Fire safety awareness

Certification

  • Drivers License - P2
  • RIIMPO318F - Conduct civil construction skid steer loader operations
  • RIIMPO320F - Conduct civil construction excavator operations
  • RIIHAN309F - Conduct telescopic materials handler operations
  • White Card - RTO800440 - Card No.CGI2092896SEQ01
  • RSA
  • RCG

References

References available upon request.

Timeline

Business Owner

FINLAYS Mowing & Maintenace
01.2025 - 07.2025

Apprentice Mechanic

MAAS Group Holdings
01.2023 - 12.2025

Trade Assistant

MAAS Group Holidings
04.2021 - 01.2023

St Johns College

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Charlie Finlay