Charlotte Arendt
North Lakes,QLD
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
3
3
years of professional experience
Work History
Retail Assistant
The Handmade Expo
North Lakes, QLD
04.2024 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Managed the store independently for 8 hours at a time
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Retail Assistant
Gifts For You
North Lakes
10.2021 - 01.2022
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Managed efficient cash register operations.
- Prioritized helping customers over completing other routine tasks in store.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Queensland Certificate of Education -
Grace Lutheran College
Rothwell, QLD11.2023
Skills
- Customer Assistance
- Multitasking Competence
- Patience and Empathy
- Time Management Capabilities
- POS System Operation
- Reliability
Timeline
Retail Assistant
The Handmade Expo
04.2024 - Current
Retail Assistant
Gifts For You
10.2021 - 01.2022
Queensland Certificate of Education -
Grace Lutheran College