Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Charlotte Gridley

25 Natanya Drive, Pakenham,VIC

Summary

A hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualised client care. Experienced in day service and in home support. Currently provides care of the highest level, including medication administration, meal time assistance (PEG), personal care & manual handling as well as complex behaviour management.

Experienced in 1:1 ratio support and builds reciprocal relationships with clients personalised to their individuals needs and positive response to support techniques.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Disability Support Worker

Outlook (Aust) Ltd
11.2021 - 04.2024
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.
  • Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
  • Designed individualized plans detailing daily activities and needs for patients.

Disability Support Worker

Living Life Support Services
04.2019 - 12.2021
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
  • Conducted in-home visits to provide supportive services.

Fast Food Crew Trainer

McDonald's
02.2016 - 11.2021
  • Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.
  • Ensured food quality and safety through strict adherence to company guidelines and sanitation protocols.
  • Collaborated with team members to complete tasks quickly during peak hours, minimizing wait times for customers.
  • Supported smooth store operations by taking on additional responsibilities such as opening or closing procedures when needed.

Education

Completion of Year 12 -

St Francis Xavier College
Beaconsfield, VIC
12.2016

Skills

  • Training and Teaching
  • Educational Support
  • Relationship Building
  • Disability Awareness
  • Emotional Support
  • Personal Growth Support
  • Complex Behaviour Support & Management
  • Positive Reinforcement

Certification

  • Current Working with Children Check
  • First Aid Certified (HLTAID011)
  • CPR Certified (HLTAID009)
  • NDIS Screening Test (Identification No. 12113193)

References

Evonne Watson

Disability Support Mentor

0407 828 872


Kylie Fullard 

Disability Support Worker 

0438 595 438


Anne-Marie Batten 

Client Family Member

0412619857

Timeline

Disability Support Worker

Outlook (Aust) Ltd
11.2021 - 04.2024

Disability Support Worker

Living Life Support Services
04.2019 - 12.2021

Fast Food Crew Trainer

McDonald's
02.2016 - 11.2021

Completion of Year 12 -

St Francis Xavier College

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Charlotte Gridley