Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Charlotte Pickering

111/12 Queen St Blackburn,VIC

Summary

I am a caring, hardworking and friendly team member. A highly motivated employee. I'm eager to apply my leadership, time management and organisational skills in various environments. I am reliable, highly organised, proactive and punctual with a team-orientated mentality.

Overview

7
7
years of professional experience

Work History

Sales Assistant/Supervisor

Priceline
Doncaster , VIC
04.2023 - 06.2024
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Accepted and completed cash, check and credit card payments.
  • Picked, packed and manifested click and collect and online orders
  • Completed "end of day" banking

My role at Priceline Doncaster was made redundant due to store closure. My stores current lease has expired and will not be extended.

Food Services Assistant

Donvale Rehabilitation Hospital
07.2022 - 04.2023
  • Adhered to safe work practices, food safety regulations and corporate guidelines.
  • Made patients feel safe and comfortable during their stay, especially since it’s an environment they don’t want to be at.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Disability Support Worker

Self-employed
02.2021 - 07.2022
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Collaborated with parents on home care and support for children with disabilities.

Cashier

Woolworths
12.2020 - 11.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.

Team Member

McDonald's
10.2017 - 06.2019
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.

Education

Certificate III - Education Support

Box Hill Institute of TAFE
Melbourne, VIC
06.2022

Box Hill Institute of TAFE
Melbourne, VIC
11.2020

Certificate III - Beauty Services

Box Hill Institute of TAFE
Melbourne, VIC
11.2020

Our Lady of Sion College
Box Hill, VIC
11.2019

Certified in First Aid & CPR

Box Hill Institute of TAFE
Melbourne, VIC

Skills

  • Active Listening
  • Communication
  • Patience
  • Positivity
  • Flexibility
  • Problem Solving
  • People Skills
  • Relationship Building
  • Friendly
  • Customer Service

References

  • Emma Wallace- Store Manager at Priceline Doncaster: 0439 650 466
  • Bron Pearce- Assistant Store Manager at Priceline Doncaster: 0428 747 151

Timeline

Sales Assistant/Supervisor

Priceline
04.2023 - 06.2024

Food Services Assistant

Donvale Rehabilitation Hospital
07.2022 - 04.2023

Disability Support Worker

Self-employed
02.2021 - 07.2022

Cashier

Woolworths
12.2020 - 11.2021

Team Member

McDonald's
10.2017 - 06.2019

Certificate III - Education Support

Box Hill Institute of TAFE

Box Hill Institute of TAFE

Certificate III - Beauty Services

Box Hill Institute of TAFE

Our Lady of Sion College

Certified in First Aid & CPR

Box Hill Institute of TAFE
Charlotte Pickering