CHELSEA AITKEN
Melbourne,VIC
Summary
I have been lucky enough to be a stay-at-home Mum for 16 years to raise my 3 children. Which has been and continues to be truly rewarding. I have also had a passion for Beauty therapy and Skin care and been running my own business.
I feel that I am now ready to re-enter the retail workforce and work for a reputable company where I am able to utilize the skills and experience I have acquired over my work life and studies and become an important and valuable member of the team.
I am excited to get back out there in the retail customer service environment.
I am a responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
25
25
years of professional experience
Work History
Beauty Therapist
Self employed
Melton, VIC
05.2024 - Current
Beauty Therapist
Self employed
Melton , Vic
05.2024 - Current
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
- Advised customers on how to care for their skin between visits to ensure optimal results from treatments received.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Greeted customers upon their arrival at the salon and ensured that they were comfortable throughout their visit.
- Greeted customers and handled payment processes before and after treatments.
- Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
Sales Assistant/Customer Service
Telstra Shop
01.2004 - 01.2007
- - Setting up new customer phone contracts
- - Customer Service
- - Dispute handling
- - Ordering stock and stocking shelves
- - Phone consults
Machine Operator
SPC Ardmona
01.2002 - 01.2004
- - Operating fruit packaging machine
- - Packing products
Customer Service/Retail Sales Assistant
Shepparton Shades
01.2002 - 01.2003
- - Retail customer service
- - Cash handling
Customer Service/Sales Assistant
Bakers Delight
01.2000 - 01.2003
- - Customer Service
- - Food handling
Skills
- - Extensive Customer Service skills in Retail
- - Excellent customer resolution skills
- - Sales experience
- - Ability to pick up things quickly
- - Extensive knowledge in Beauty products and skin care
- - Knowledge in basic health
- Stocking and receiving
- Customer assistance
- Phone etiquette
- Dressing room support
- Reliability and punctuality
- Problem-solving
- Verbal and written communication
- Returns and exchanges
- Friendly and outgoing
- Time management
Hobbies and Interests
Spending time with Family & Friends
CONTACT
- PHONE:0400075395
- EMAIL: chelsea_jh@hotmail.com
Timeline
Beauty Therapist
Self employed
05.2024 - Current
Beauty Therapist
Self employed
05.2024 - Current
Sales Assistant/Customer Service
Telstra Shop
01.2004 - 01.2007
Machine Operator
SPC Ardmona
01.2002 - 01.2004
Customer Service/Retail Sales Assistant
Shepparton Shades
01.2002 - 01.2003
Customer Service/Sales Assistant
Bakers Delight
01.2000 - 01.2003