Chelsea D'Este

• Manage day-to-day administrative tasks, including scheduling appointments, answering phones, and responding to inquiries from patients.
• Maintain patient records accurately.
• Reviewing incoming referrals and escalating them to the specialist for review when required,
• Opening and closing the closing the clinic.
• Performing ECG's, ABI's, taking BP's and patient measurements.
• Taking payment and processing Medicare.
• Proficient in GENIE software.

• Improved customer satisfaction through staff training in customer service and product knowledge.
• Assisted in recruiting, hiring and training of team members.
• Managed the weekly staff roster/schedule and coordinated shifts.
• Opening/closing the store.
• Creating sales targets.
• Ordering and managing stock.
• General cleaning duties.

My role with PRN was as a causal AIN where I was responsible for in home cares for clients which focused on their activities of daily living. I was responsible for a “run sheet” and making sure I made it to each client’s house on time and performed their cares within a set time frame.