CHELSEA ELLOR
Craigie,Perth
Summary
Dedicated and detail-oriented Dental Assistant and Receptionist with over 5 years of experience supporting busy dental practices. Skilled in chairside assistance, infection control, digital imaging, and intra/extra-oral photography, as well as managing front desk operations. Experienced in greeting patients, coordinating appointments, maintaining accurate records, processing payments, and handling inquiries with professionalism and empathy. Known for delivering a calm and reassuring approach, building strong patient rapport, and ensuring smooth clinic operations. Proficient in OPG, lateral ceph, and intraoral scanning, with a strong focus on accuracy, efficiency, and teamwork.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dental Nurse/Receptionist
Hazan Healthy smile
Bronte
- Current
- Ensure dentist readiness with timely equipment management and surgery sterilization.
- Enhance patient comfort and care during treatments, fostering a supportive environment.
- Maintain efficient stock ordering, contributing to seamless clinic operations.
- Drive practice growth by efficiently managing appointments, maintaining accurate patient records, and ensuring a welcoming atmosphere that encourages patient retention and referrals.
- Answering day to day calls and patient queries, completing email tasks and sorting through patient paper work and admin duties using excel, Microsoft word.
Dental Assistant
Lifestyle Orthodontics
02.2025 - 08.2025
- Assisted orthodontists with patient procedures, ensuring comfort and adherence to protocols
- Itero scanning and intra and extra oral photos
- Prepared and maintained dental instruments, promoting a sterile environment for optimal patient safety.
- Educated patients on oral hygiene practices and orthodontic care, enhancing treatment compliance.
- Collaborated with team members to improve clinic processes and enhance patient experiences.
- Prepared dental equipment and materials for orthodontic procedures, ensuring optimal readiness for efficient appointments.
Customer Service
Tenpin Bowling
- 11.2019
- Excelled in customer service at Tenpin Bowling, handling high traffic and large queues
- Showcased resilience and efficiency in high-pressure situations
- Hosted engaging children’s parties, ensuring memorable experiences
- Upheld stringent cleanliness standards for next-day operations
Customer Service
Greggs
Rochdale
03.2017 - 06.2019
- Utilized effective communication skills to enhance customer interactions and satisfaction
- Showcased strong financial acumen in handling transactions and balancing cash drawers
- Prioritized cleanliness and organization, contributing to a positive store atmosphere and efficient closing procedures
Education
Level 3 Diploma - Dental Nursing
Bury college
A Levels - Psychology A level, Science BTEC Subsidiary Diploma
Rochdale Sixth form College
01.2018
GCSEs - Maths, English, Science core, Science Additional, Drama
Hollingworth Academy
Rochdale01.2016
Skills
- Document Management
- Client Liaison
- Microsoft Office
- Customer Service
- Communication
- Problem Solving
- Teamwork
- Dental assisting
- Stock control
- Appointment scheduling
Certification
- First Aid Course
- Rochdale Sixth form College
LANGUAGES
English
Hobbies and Interests
I love reading and sight seeing, going on long walks exploring new places.
Timeline
Dental Assistant
Lifestyle Orthodontics
02.2025 - 08.2025
Customer Service
Greggs
03.2017 - 06.2019
Dental Nurse/Receptionist
Hazan Healthy smile
- Current
Customer Service
Tenpin Bowling
- 11.2019
Level 3 Diploma - Dental Nursing
Bury college
A Levels - Psychology A level, Science BTEC Subsidiary Diploma
Rochdale Sixth form College
GCSEs - Maths, English, Science core, Science Additional, Drama
Hollingworth Academy