Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chelsea Hodgson

Logan,QLD

Summary

Dependable retail sales professional with lengthy experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Sales Assistant

Lovisa Browns Plains
05.2023 - 07.2023
  • Organised and sorted stock on racks to maintain consistent customer supply
  • Maintenance of store appearance, neatly arranging and presenting pieces
  • Handling currency and processing transactions frequently
  • Suggestion to customers and helping patrons in feeling fulfilled with purchase.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers and helped with product questions, selections, and purchases.

Customer Service

Park Ridge McDonald's
09.2020 - 04.2023
  • Interacted pleasantly with guests to deliver quality customer service
  • Organised and restocked supplies to support operations and team productivity
  • Assembled and served meals according to specific guest requirements
  • Welcomed and thanked guests to demonstrate appreciation for patronage
  • Wiped down tables and removed rubbish to provide clean, welcoming dining environment
  • Brewed and served coffee and tea with preferred add-ins and customisations
  • Processed payments on cash register, POS systems
  • Talked pleasantly with customers while taking orders and promoted positive image for business
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Education

Student

Calamvale Community College
Brisbane, QLD
11.2023

Cert 2 Retail And Cosmetics Course -

TAFE
Brisbane, QLD
11.2023

Skills

  • Credit Card Payment Processing
  • Multitasking and Prioritisation
  • Retail Sales
  • Cash Register Operation
  • Stock Take Assorting
  • Lengthy Customer Experience
  • Visual Merchandising
  • Opening and Closing Procedures
  • POS Terminal Operation

Certification

  • CERT II RETAILS COSMETICS Training - Jan-Nov 2023
  • QUEENSLAND CERTIFICATE OF EDUCATION

Timeline

Retail Sales Assistant

Lovisa Browns Plains
05.2023 - 07.2023

Customer Service

Park Ridge McDonald's
09.2020 - 04.2023

Student

Calamvale Community College

Cert 2 Retail And Cosmetics Course -

TAFE
Chelsea Hodgson