Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administration, Sales & Marketing
Cooee Water Australia Pty Ltd
02.2023 - Current
Accounts receivables
Creditors and debtors liaison (telephone, email)
Preparation of proposals and quotes
Scheduling of jobs and liaising with trades to attend site
Providing second to none customer service
Data entry
Order and managing of stock
Appointment and job booking for service team (ServiceM8)
Incoming sales
Website and social media content (WordPress, Instagram, Facebook, LinkedIn, Canva)
Meeting minutes and bookings (Zoom, Google Meet, Teams)
Medical Receptionist
MyLocalDoc
10.2022 - 02.2023
Greeted and checked in patients in a friendly and professional manner
Handled payments (Eftpos)
Answered telephones and managed inquiries
Booked appointments and follow-ups
Maintained patient records, including updating information and filing documents (Best Practice software)
Managed the front reception area
Resolved patient complaints in a timely and professional manner
Managed incoming and outgoing mail and emails
Checked patients insurance eligibility and benefits to ensure maximum reimbursement
Groom & Assistant Rider
Aubenhausen
05.2022 - 09.2022
Assisted with riding and training of dressage horses
Maintained a clean and functional stable and work environment
Collaborated closely with a large team of employees
Organised training schedules for horses to align with owners goals
Fed and cared for a large team of high-end dressage horses
Operated horse machinery and performed other basic stable duties
Assistant Rider
Emma Flavelle-Watts Dressage
11.2021 - 05.2022
Warmed up and cooled down horses before and after training sessions
Trained young and educated horses
Maintained clean tack, equipment and riding facilities
Feeding and full-care of horses twice daily
Operated small farm machinery
Monitored horse health and well-being
Participated in regular conditioning exercises for horses with special training requirements
Customer Service Team Member
Bunnings
04.2018 - 05.2022
Provided quality customer service
Greeted customers warmly
Knowledge of range of products
Managing internal and external phone calls
Operated cash registers and handled transactions
Stocked shelves and recorded stock levels
Assisted with product displays and promotions
Helped customers locate products in store
Managed 'Click and Collect' area
Picked special orders and arranged deliveries
Education
Diploma - Leadership And Management
TAFE QLD
QLD
12-2025
No Degree - Magnify YOU LinkedIn Course
Buntu
Online
02-2024
High School Diploma -
Target Training
Sydney, NSW
11-2018
No Degree - Year 12
Caloundra Christian College
Sunshine Coast
11-2018
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Attention to detail
Dependable and responsible
Organizational skills
Time management
Certification
Certificate III in Business
Languages
English
Native or Bilingual
Timeline
Administration, Sales & Marketing
Cooee Water Australia Pty Ltd
02.2023 - Current
Medical Receptionist
MyLocalDoc
10.2022 - 02.2023
Groom & Assistant Rider
Aubenhausen
05.2022 - 09.2022
Assistant Rider
Emma Flavelle-Watts Dressage
11.2021 - 05.2022
Customer Service Team Member
Bunnings
04.2018 - 05.2022
Diploma - Leadership And Management
TAFE QLD
No Degree - Magnify YOU LinkedIn Course
Buntu
High School Diploma -
Target Training
No Degree - Year 12
Caloundra Christian College
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