Cherine Rochdi
Melbourne,VIC
Overview
4
4
years of professional experience
Work History
Wait Staff Member
The Coffee Club
12.2023 - 09.2024
- Cultivated warm relationships with regular customers.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Customer Service Cashier
Woolworths Supermarket
12.2022 - 03.2023
- Utilized POS system to handle customer cash and credit card transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Demonstrated versatility by cross-training in various departments throughout the store when required.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Customer Service Cashier
Kmart
02.2021 - 11.2022
- Utilized POS system to handle customer cash and credit card transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Demonstrated versatility by cross-training in various departments throughout the store when required.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School -
Craigieburn Secondary College
Craigieburn, VIC12.2020
Skills
- Strong multitasking
- Efficient organization
- POS System Operation
- Professional Appearance
Timeline
Wait Staff Member
The Coffee Club
12.2023 - 09.2024
Customer Service Cashier
Woolworths Supermarket
12.2022 - 03.2023
Customer Service Cashier
Kmart
02.2021 - 11.2022
High School -
Craigieburn Secondary College