Cheryl Yan Xing
Melbourne,Australia
Summary
Detail-oriented and results-driven Senior Payroll Officer with 10+ years of experience managing end-to-end payroll functions for medium to large organizations. Skilled in compliance, process optimization, and stakeholder management, with a proven record of delivering accurate, timely payroll while ensuring adherence to legislation and enterprise agreements. Adept at system implementations, reporting, and leading payroll teams to drive efficiency and accuracy.
Overview
17
17
years of professional experience
Work History
Senior Payroll Officer
Acciona Geotech
Melbourne , VIC
02.2021 - Current
- Manage end-to-end payroll for more than 600 construction blue collar workers across multiple awards and EBAs, and multiple rosters ensuring 100% compliance with legislation and company
- Process monthly payroll for more than 2000 white collar employees
- Work with outsourcing payroll organization for NZ payroll processing.
- Lead payroll reconciliations, audits, and reporting, identifying and correcting discrepancies to improve accuracy.
- Act as subject matter expert for payroll queries, providing guidance to HR, Finance, and employees.
- Assist in payroll system upgrades and testing, ensuring seamless transitions with minimal errors.
- Train and mentor junior payroll staff, improving team capability and accuracy.
- Reconciled quarterly earnings statements from third party administrators against company records for accuracy purposes.
- Submit STP each pay cycle.lodge payroll tax ,upload superannuation and submit end of month construction 3rd party payments.
Payroll Officer
KFL Supermarkets
Melbourne, Australia
03.2019 - 02.2021
- Played a key role in helping the company minimise the annual leave liability by a great margin.
- Greatly minimised errors through data validation.
- Commended for continuously achieving performance metrics and maintaining pay processing error at < 0.5%.
- Improved work efficiency by creating FAQ to effectively communicate and reply employee's general queries in a prompt manner.
- Developed and maintained effective communication with other related departments directly or indirectly with payroll processing, HR, finance department.
- Administer end-to-end payroll on iChris for 150+ supermarket staff.
- Handle out of cycle pay run for expenses reimbursement, commissions and Bonus.
- Address and process statements of service requests, employment history records, leave, and other reports.
- Compile payroll variance reports by investigating and determining the reason for variance.
- Process Government paid parental leave and tracking records; interpret Awards and relevant legislations.
- Perform year-end PAYG reconciliation and extract reports.
- Provided direct communication with classified and union employees with pay questions, completed verification of employment and hours worked requests.
- Review time reports, work charts, wage computation, and other information to detect and reconcile payroll discrepancies. Recommended pay adjustments when applicable.
- Maintain payroll records, files, documentation; record employee information in system: new hires, terminations, exemptions, transfers, retirement contribution requests, salary adjustments, commission guarantees, bonuses, etc.
- Coordinate the annual process of completion of employee payroll tax forms; verify that the information was inputted into the payroll system in a timely manner.
Payroll / Office Admin
Australian Standard Immigration Service
Sydney, Australia
06.2014 - 12.2015
- Key contributor to the improved Standard Operating Procedures (SOPs), supporting precise application of the HR/Payroll System.
- Commended for showing great ability to deliver key requirements through good time management and planning skills, working to ensure all deadlines are met.
- Demonstrated excellent communication and interpersonal skills and able to interact with all levels of management and employees in a distributed location-based organisation.
- Processed end-to-end fortnightly payrolls utilising knowledge of relevant legislation, PAYG, superannuation, payroll tax and termination payments.
- Prepared and processed payroll calculations as required for new starters, leave, salary changes, pay adjustments, transfers using MYOB.
- Completed default and choice superannuation setup and processed monthly payments.
- Helped with Workcover payment calculation and processing WorkCover payments.
- Assisted with End of Year processing and reconciliation.
- Provided payroll solutions, plus tax, compliance, benefit administration and more.
- Fortnightly payroll for casual associates through the payroll.
- Work with HR to improve efficiency between Human Capital Management (HCM) system and Payroll systems.
- Used MYOB to input details of new hires, including taxation, banking and superannuation details.
Payroll & Accounts Officer
IBM
Beijing, China
06.2008 - 10.2013
- Headhunted to manage end-to-end payroll for 1000+ staff on SAP by filing and securing employee payroll information, transmitting and verifying payroll to payroll software, and updating employee information including deductions, tax exemptions, and address changes; issuing payroll without errors or the need to produce manual checks.
- Managed to secure millions of yen in claims (working hours) for consultants by using the IBM labour claim system to audit a variety of payroll related (timesheets, night differential, additional pay/deduction) for the purpose of ensuring accurate distribution of funds and payroll.
- Created and maintained spreadsheets as well as performed calculations to develop reports & lists on Excel.
- Restructured staff appraisal form and training feedback form to accurately measure training efficiency.
- Revised and improved the Leave calculation system.
- Designed and modified Employees Handbook and Staff manual.
- Conducted personality questionnaire during job interview to identify the best candidate.
- Prepared and submitted tax declaration for expatriates.
- Prepared various payroll related reports which are incorporated in the monthly financial reports.
- Coordinated with Human Resources for any changes in the basic rate of an employee.
- Processed any unusual payroll computations in conformance with mandated requirements.
- Maintained confidential employee payroll records.
- Acting as a super user of SAP labour claiming system and assisting employees with troubleshooting queries.
- Report system bugs found by users to technical support team in India, and update their progress to users.
Education
Bachelor of English -
BEIJING JIAOTONG UNIVERSITY
Beijing, ChinaSkills
- Payroll account analysis & review
- Payroll processing and distribution
- Benefits
- Problem-solving
- Discrepancy resolution
- Technological upgrades
- Conversions
- Reconciliation
- System auditing
- Data security
- Confidentiality
- Establishing payroll processing schedule
- Team collaboration
- Leadership
- Proficient in MS Office
- Excel
- iChris
- MYOB
- SAP
References
available upon request
Timeline
Senior Payroll Officer
Acciona Geotech
02.2021 - Current
Payroll Officer
KFL Supermarkets
03.2019 - 02.2021
Payroll / Office Admin
Australian Standard Immigration Service
06.2014 - 12.2015
Payroll & Accounts Officer
IBM
06.2008 - 10.2013
Bachelor of English -
BEIJING JIAOTONG UNIVERSITY