Summary
Overview
Work History
Education
Skills
Timeline
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Chiara Bordonaro

Traralgon

Summary

Dynamic and goal-oriented professional, excelling in customer engagement and relationship building. Adept at enhancing team productivity and ensuring safety standards, I leverage strong communication skills to foster positive interactions. Committed to delivering exceptional service and support in diverse environments.


Currently Studying my Cert IV in Youth Work through Hader Instutite in which i am just over halfway through completing.

Overview

8
8
years of professional experience

Work History

Sales Assistant

Angus & Coote
07.2024 - Current


  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

Administrative Assistant

Gippsland Disability Advocacy
07.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.

Administrative Assistant

Ace Body Corporate
07.2021 - 06.2022
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.

Swimming Instructor

Ford Swimming Centre
02.2018 - 02.2019
  • Developed strong relationships with students to foster trust and rapport, enabling more effective instruction.
  • Organized and taught swimming lessons to children aged Infant to 10 years.
  • Promoted water safety awareness by incorporating essential skills into lessons such as treading water, floating, and rescue techniques.
  • Improved student confidence in water by providing individualized feedback and personalized instruction.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Implemented ongoing assessments of student progress, adjusting lesson plans accordingly to ensure continued growth in abilities.
  • Increased class engagement with interactive activities and games focused on various swimming techniques.

Education

Certificate IV - Business Administration

Gippsland Community College
Warragul, VIC
07-2024

Certificate III - Business Administration

Chisholm Institute
Melbourne, VIC
07-2020

High School Diploma -

St Pauls Anglican Grammar School
Warragul, VIC
11-2019

Skills

  • Goal oriented
  • Positive customer engagement
  • Relationship building
  • Team collaboration
  • Task prioritization
  • Team support and assistance
  • Strong communication and interpersonal skills
  • Adaptable and flexible
  • Safety and cleanliness standards
  • Engaging with diverse customers
  • Active listening
  • Conflict resolution

Timeline

Sales Assistant

Angus & Coote
07.2024 - Current

Administrative Assistant

Gippsland Disability Advocacy
07.2022 - Current

Administrative Assistant

Ace Body Corporate
07.2021 - 06.2022

Swimming Instructor

Ford Swimming Centre
02.2018 - 02.2019

Certificate IV - Business Administration

Gippsland Community College

Certificate III - Business Administration

Chisholm Institute

High School Diploma -

St Pauls Anglican Grammar School

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Chiara Bordonaro